Catalyst CRM Review
About Catalyst CRM
Catalyst CRM began in 2000 and was originally designed for product development. In 2004 it was released as Open Software and has since been used all over the world. The software was rewritten in 2006 making it compatible with Ruby on Rails, UNIX, Mac OSX and Windows.
That same year Dan & Julia Harper founded Leopard Software. Dan and Julia brought years of CRM, IT and business planning experience and in 2010 the software was renamed Catalyst CRM to reflect its more comprehensive applications. The company has four staff members and is poised for future growth. The company vision is to make business technology available and easy to understand for the small business
owner.
What Catalyst CRM Can Do
Catalyst CRM helps guide small businesses with end to end customer management tools. Catalyst CRM helps business owners develop their customer base and plan for increased profitability. Selective event management and marketing strategies provide the best environment for returns on investment. Catalyst CRM makes it easy to streamline workloads, monitor customer activity and ensure that projects follow
prescribed timelines.
Satisfied Customers
Catalyst CRM does not require downloading or installation boasting a ‘sign up and go’ format which is being utilized the world over by thousands of satisfied clients to meet their small business needs.
CRM Product(s)
- Leopard Catalyst Case Management
- Leopard Catalyst Contact Management
- Leopard Catalyst Project Management
- Leopard Catalyst Sales Management
- Leopard Catalyst Event Management
Product Key Features
- Complete projects within prescribed timeframes
- Gather important information and organize it for usability
- Follow data for events from planning to attendance records
- Share information with the sales team
- Maintain complete customer histories
- Make data based decisions for marketing
Catalyst CRM Technology Technology
Catalyst is a hosted web based CRM with no required downloads or installation. Multiple users can access and share information on mobile devices from any location which provides internet capability. Technical support is free and data is protected by nightly backups and encryption.
Bottom Line
Small businesses need to make the best decisions which meet customer expectations while reducing overhead costs. Because Catalyst CRM is web based the full complement of information is available anywhere users have an internet connection making it fully portable and cost efficient. Multiple users can access and share information in a moment. Customer histories and future trends are available making it easier to smartly assess and optimize expanding market potential.
Catalyst CRM is software that keeps business owners connected to their customer base through quantifiable data from the moment of sale through the monitoring of customer satisfaction to the developing of future growth.
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