Infor CRM Review

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About Infor

Infor is a renowned software company, providing over 70,000 customers worldwide with fully integrated and stand alone products that address the everyday challenges faced by today’s  businesses.

By leveraging Infor Customer Relationship Management applications, customers are able to enhance their daily operations, which include marketing, sales, and service. With 360 degree customer visibility and real-time information, the sophisticated CRM software lets organizations take advantage of customer information to maximize profitability and opportunities.

Infor provides CRM solutions that support large enterprises in the following industries: manufacturing, aerospace, apparel and footwear, chemicals, automotive, food and beverage, life sciences, high-tech, electrical, industrial, paper, communications, financial services, healthcare, hospitality, insurance, public sector, retail and more.

Infor has received numerous awards and recognition for their solutions, including: 2009 Intelligent Enterprise Editor’s Choice Award for “Exceptional Vision, Technological Innovation and Customer Leadership”, 2008 CustomerSat Achievement in Customer Excellence (ACE) Award from MarketTools, ISM Top 15 CRM Enterprise Software in 2008.

Infor CRM Solutions

  • Infor CRM Epiphany

Infor Technology Model

  • On-premise

Infor CRM Highlights

Infor CRM is a complete solution that improves customer services, thus  increasing customer retention and  bottom-line results.

Marketin Automation

  • Streamlines marketing campaigns with automated features and real-time client profiles for immediate impact on client offers and customer interaction.

Sales Automation

  • Sales and opportunity management helps sales reps make the most of leads and opportunities with in-depth client information and analytics.

Service

  • Streamlines service processes to shorten handling times and resolve customer issues quickly and effectively on the first call.

Benefits of Infor CRM

  • Infor CRM effectively manages marketing campaigns by aligning customer preferences with marketing activities to improve ROI on campaigns.
  • Uses business intelligence and in-depth customer insight to increase sales productivity.
  • Improves employee productivity by strategically managing marketing and sales resources.
  • Infor CRM turns contact centers into profit centers.
  • Infor employs domain experts who specialize in specific industries to help address the unique challenges of each vertical including regulatory requirements, unique processes, and trading environments.

Happy Customers

Denso, TRW, Heinz, Coca-Cola Enterprises, Godiva, Valvoline, GlaxoSmithKline, 3M

Looking for Infor CRM user reviews? Visit CRMsoftwarereview.org