The Northeast’s Leading Logistics and Trucking Company Selects C2CRM to revolutionize the logistics and trucking industry.
Ward Trucking LLC. selects C2CRM over Siebel to replace â??Paper-Basedâ? system and to provide â??Real-Timeâ? access to remote sales force and trucking personnel.
Dallas, TX, (September 01, 2005) – Clear C2, Inc. today announced that Ward Trucking, LLC. has chosen
C2CRM over Siebel Systems to automate their dynamic Customer Relationships, newly created internal
and extensive remote Sales Force, as well as their entire trucking personnel. In a bold move to
consolidate over 75 years of customer and sales history and replace an existing “Paper-Based” CRM
process, Ward Trucking looked for a comprehensive CRM solution that was highly customizable, web
based and leveraged their existing IBM iSeries infrastructure.
“C2CRM will enable our company to engage all of our employees with a universal view of the customer”
said Mark Molloy, Vice President of Sales and Marketing for Ward Trucking. “C2CRM will
revolutionize the process by eliminating paper flow and accelerating information flow”. Molloy went on
to say. C2CRM is to provide “Role-Based” Dashboards and custom Ward Trucking Forms and User
Interfaces all via C2CRM’s web based architecture to extend access to all remote sales and trucking
personnel, with and without internet access. 100% web based, with 100% off-line capabilities, C2CRM is
ideal for companies needing complete off-line capabilities. The benefits of C2CRM can be realized across
practically every area of a business.
C2CRM was designed to help companies like Ward Trucking to increase organizational efficiency,
strengthen customer loyalty, and improve business processes and marketing effectiveness. Accessible to
everyone in the organization via the Web, C2 CRM offers instant access to critical customer and prospect
information that enables users to maximize their opportunities and increase customer satisfaction.
“We chose C2CRM over Siebel because of the ability and speed for C2 to conform to our unique business
model, ease-of-use for our user community and most importantly, leverage the existing, extensive IBM
iSeries infrastructure our company has been utilizing for years” said Molloy. C2CRM’s completely
customizable, Role-Based User Interfaces and Dashboards allow users to get up to speed quickly and
minimize cultural changes due to familiarity with the C2 Web Forms and Screens, designed to mimic
current paper based documents and forms.
Source: C2CRM