Absolutely Sterling

Sterling Commerce, a subsidiary of AT&T Inc., has announced the availability of Sterling Service Contracts. Service Contracts is a new product within the “Sterling Multi-Channel Selling Solution” built for assistance in selling and post-sales management of duration-based offerings, service and maintenance contracts, and software subscriptions.

Sterling Service Contracts promises to allow firms to manage business rules that define how product and service offers are bundled and priced for selling and post-sale contract changes; to proactively monitor equipment warranties, maintenance agreements, and service commitments; to manage the sale and maintenance of service contracts through self-service storefronts; and to manage complex pricing for services, including multiple price types to support.

Sterling Commerce is a subsidiary of AT&T Inc. and has products used by eighty percent of the FORTUNE 500, with 30,000 customers in the retail, consumer packaged goods, manufacturing, financial services, supply chain, logistics, and telecommunications sectors.