AsiaInfo Holdings platform for Shanghai Unicom

Telecom software solution and security services firm AsiaInfo Holdings Inc. today announced a CRM platform developed for Shanghai Unicom. In what is becoming an increasing trend in the far east, AsiaInfo has been contracted to produce solutions so that Shanghai Unicom may manage the customer life cycle in its entirety, from pre- to post-sales customer service and everything in-between.

AsiaInfo promises to strengthen the Chinese’s firm ability to handle user growth and telecom competition. Upon announcing the contract, AsiaInfo Holdings CEO / president Steve Zhang said that ”The Customer Management platform will give Shanghai Unicom a deeper understanding of customer needs and enable them to make prompt business decisions and adjustments to their marketing strategy,” said Steve Zhang, president and CEO of AsiaInfo.