Azzuri makes a million pounds

Azzuri Scotland representatives today announced the signing of a £1 million deal with Glasgow-based call center EssentiaGroup. The deal will see Azzuri, which supplies and manages fixed and mobile communications packages, install an Avaya telephone system in the Skypark, Finnieston call center. Azzurri is a UK-based firm that first expanded into Scotland in 2000 with the acquisition of Kilbride Communications.

The Scottish division now oversees £60m of business for British Telecom. Azzuri’s services include consultancy on reducing voice, data and mobile phone costs, as well as design and implementation of complex technology and communications networks. EssentiaGroup is a contact center that provides information and advice services in the areas of health and lifestyle management to governmental, commercial, charitable and membership organisations, including the Scottish Executive, NHS Health Scotland and the Central Office of Information. The company handles more than six million calls a year and employs more than 450 telephone staff. It has operations in Glasgow, Newcastle and Sutherland.