Big joint venture in Asia

Now here’s a big hunk of news for CRMchump to report, indeed.

PacificNet, Inc., a major player in the Customer Relationship Management, mobile internet, e-commerce and gaming technology markets in China, today announced its joint venture with Japan-based Bellsystem24, reportedly Japan’s largest telemarketing call center services provider. The result of combined efforts will be a CRM consulting services in Shanghai, China named in a vaguely creepy newspeak way “BELL-PACT Consulting Limited.”

Aggregate investments in this joint venture will be made in phases and may reach US $643,000. The joint venture will principally offer CRM call center consulting and training services; technical and business consulting services; network product sales; software development; system integration; and value-added services.

“We believe that there are compelling synergies between the two companies,” said PacificNet president Victor Tong. Yes, the synergy between lots of money and lots of money is quite compelling…

Bellsystem24 is Japan’s largest telemarketing, call center, and CRM service company providing a variety of services for pursuing one-to-one marketing, such as call center, marketing solutions, media entertainment solutions, as well as pharmaceutical and medical support services. Established in 1982, Bellsystem24 has become the largest telemarketing call center services company in Japan, with over 5,000 clients, 27,348 communication service representatives, and 33 offices in Japan.

Beijing- and Hong Kong-headquartered PacificNet Inc. is an investor in and operator of companies that provide outsourcing, e-commerce, and value-added services in China, such as call centers, telemarketing, direct response television marketing, CRM, interactive voice response, mobile applications, and communications product distribution services. PacificNet corporate clients include China Telecom, China Mobile, Unicom, PCCW, Hutchison Telecom, Bell24, SONY, TCL, Huawei, American Express, Citibank, HSBC, Bank of China, Bank of East Asia, DBS, TNT, and the Hong Kong government. PacificNet employs over 2,300 in China with offices in Hong Kong, Beijing, Shenzhen, Guangzhou, Macau, and branch offices in 26 provinces.

PacificNet Epro a provider of outsourced call center, telemarketing, CRM, VAS and IVR services in greater China in the areas of outsourced call center services, training and consulting services, and call center management systems.