Top CRM Reviews

This video showcases how easy it is to use Soffront’s suite of CRM products. This demonstration spans marketing automation, sales automation, customer service, and also shows how easy it is to create workflows and forms using Soffront’s drag-and-drop visual designers.
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User Friendly Software Mimics Sales Process With Soffront, regular follow up activities never close…simply change the follow up date to further the sales process. This means users don’t have to close out activities and open new activities every time saving them time recording each customer contact. Redundant follow up doesn’t create clutter within the calendaring function either. Rescheduling is simple by entering a new date and a new subject. Productivity reports are driven by the communication notes ensuring managers have the tools they need to review salesperson efforts. Activity for the day is dramatically increased with fewer steps required to record the day’s communication and activities with customers and prospects and move on to the next. For more information, schedule a free software demo: www.soffront.com
Video Rating: 5 / 5

Instead of spending money on multiple vendors, businesses should consolidate CRM with one application that fits all needs. Soffront Software reviews the advantages of an integrated CRM solution, including having one suite of programs for many departments, eliminating the need for third party applications, and easing the upgrade process. To learn more about Soffront’s integrated CRM solution, visit www.soffront.com
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For more information, schedule a free software demo: www.soffront.com
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Why build a separate IT infrastructure to handle your CRM software system when you can subscribe to an on-demand service? A cloud based customer relationship management solution means mobile access across all departments in and out of the office. It also ensures a more efficient process by eliminating installation time and allowing employees to spend less time in CRM software and more time selling and servicing customers. For more information, schedule a free software demo: www.soffront.com
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For more information, schedule a free software demo: www.soffront.com
Video Rating: 0 / 5

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Provide World Class Customer Support Service With Soffront CRM Software

Soffront is a CRM software that offers world class CRM solution with the advantages of technology and experience. This customer support software features sales automation, employee support, customer support, marketing automation, mobile CRM, CRM portal and more. It offers complete support for help desk. You can increase your support staff productivity, enhance client satisfaction and reduce support expenses with this CRM application. You can also manage employee IT support inquiries, IT assets and non IT assets with Soffront. It works like an employee helpdesk solution and helps you to address and manage IT and non IT assets.

What it Does: Soffront CRM application helps you to manage customer support tickets from resolution to submission. You also get the freedom to configure the workflow which is helpful to match support process. You can track progress of every ticket to know where they stand and ensure that no ticket can slip through the cracks. Customers will receive automatic notification when their ticket is closed. They will also receive an electronic survey which can help you to understand customer satisfaction. You will receive built-in reports which can help you to measure CSR productivity.

How it works: This CRM software is a fully web-based customer support service and it can be developed in a couple of days. This useful help desk software is a part of the customer service solution which contains online ticket submission, e-call center, email response and self-service. You can track all these tickets in a smart way. This customer support service can greatly increase your productivity with less data entry, fewer steps and effective scrolling and navigation system.

Soffront comes with user-friendly interface and doesn’t require any programming skills. It’s really easy to customize and it comes with the simple drag and drop feature to make things more easier for you. These features radically reduce costs and implementation times. This is available in two different version, professional version and enterprise version. The professional version includes three application of the software and the enterprise version includes all the applications.

You will have to pay per month per user for named license and per month per user for concurrent license if you choose the professional version. For enterprise version, you have to pay per month per user for named license and 0 per month per user for concurrent license. You can also buy additional services like CRM implementation project and technical support with it if you want to increase the productivity of this CRM software.

Completely web based customer support software
You can configure workflow to match it with your support process
Assign tickets automatically
View multiple activities in a calendar
Measure customer satisfaction with automatic surveys
Integrated CRM service, spanning sales and marketing functions
Keep track of tickets
Collect contact information and account with tickets
Plan tasks and activities
Works as a customer support, employee support
Measure, plan and execute multi-channel campaigns with marketing automation
Advance order fulfillment and systematize order process with back office support

Related Soffront Articles

Soffront Software reviews several factors that businesses should consider when they compare CRM software applications. At the very least, a CRM software comparison should look at implementation, customization options, users and locations, and the user interface in order to find the right software match for the business. Find out more about Soffront’s integrated CRM by requesting a demo with one of our associates – www.soffront.com
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Soffront’s simple to customize CRM lowers implementation costs. With sophisticated drag and drop tools business users can easily customize Soffront’s CRM without the need for a programmer. This eliminates costly implementations and time consuming delays. Expensive VAR integration fees and consultants are unnecessary with Soffront’s solution. With easy-to-use tools, you can personalize the user experience with Soffront without programming. Soffront’s built-in customization features allow you to brand your solutions with interfaces customized your way, with your company logo and specific established processes and workflows.
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Easy customization is a crucial feature when choosing CRM software. The potential increase in productivity and efficiency is lost if a business doesn’t have the ability to customize software to match its own workflow and processes. Soffront Software examines what true customization means, including automation, templates, reports, queries, personalized dashboards, and custom user interfaces, all without requiring computer programming. For more information about Soffront’s customizable cloud CRM solution, visit www.soffront.com.
Video Rating: 5 / 5