Category: CRM Applications

BlackBerry CRM Updated by ProTrak

May 02, 2011 | Business Intelligence, Business News, Cloud Based CRM, CRM Applications, customer service | 5 comments

ProTrak International recently announced the release of ProTrak Mobile 2.1, an upgrade to the BlackBerry component for its CRM application. ProTrak International is a provider of client relationship management solutions to the investment management community. In 2009, they announced full-scale integration with BlackBerry handheld devices for its CRM application. Slated for release in a few […]

CompanionLink Launches Business-Class CRM App for Android

Dec 10, 2010 | CRM Applications | 1 comment

How successful would you be in the sales field if you could access your CRM system on your Android-based device? CompanionLink Software is about to provide you with the opportunity. The company has just announced the launch of the DejaOffice, version 1.9. This latest addition to its product line is a CRM contact management application […]

Top Free CRM for Google Apps

Oct 24, 2010 | CRM Applications | 4 comments

As though the allure of no price weren’t enough, free CRM software through the Google Apps marketplace has risen in popularity. By integrating with your Gmail, these free CRM tools make it easy for small businesses and business owners to manage their contacts, emails, and sales and support activities. Free CRM software is nothing like […]

iPipeline Announces Developement of CRM Solution

Oct 06, 2010 | CRM Applications | 0 comments

IPipeline, the award winning on-demand software provider, recently announced that it developed a new customer relationship management (CRM) solution. The solution is based on Microsoft Dynamics CRM. The CRM solution was developed with the insurance industry in mind. IPipeline CRM has a number of innovative features in addition to the basic CRM tools. The product […]

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Microsoft Dynamics CRM 2011 : 5 Best New Features

Sep 23, 2010 | Business News, CRM Applications, Microsoft | 2 comments

The beta version of one of the top CRM systems available was recently released earlier this month, Microsoft Dynamics CRM 2011. After a review of Microsoft Dynamics CRM, many of the beta users were very impressed by the new features. Microsoft Dynamics CRM is designed for both cloud-based and on Premise deployments, in an attempt to compete […]

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Commence Upgrade CRM

Sep 21, 2010 | Business News, CRM Applications, Web Based, Web-Based CRM | 0 comments

Recently, Commence Corportation announced the release of Commence CRM v 5.1. Commence Corporation, a provider of web based CRM software, enhanced the new version of their CRM to integrate with Intuit’s QuickBooks accounting system. Customer Service Manager at Commence, Nicole Reed, commented on the new release. She said, “Small to mid-size companies are looking to […]

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Salesforce: CRM’s Golden Child

Aug 25, 2010 | Cloud Based CRM, CRM Applications, CRM Articles, Salesforce.com | 0 comments

Cloud computing giant, Salesforce.com, has been recognized as a Leader in the Magic Quadrant for sales force automation. Gartner, the research firm, explains: “Leaders demonstrate a market-defining vision of how technology can help the top sales executives achieve business objectives. Leaders have the ability to execute against that vision through products, services and demonstrated solid […]

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Salesforce.com Case Study: Revving Up Cars.com’s CRM Initiative

Aug 19, 2010 | CRM Applications, CRM Articles, customer service, Salesforce.com | 0 comments

Cars.com is the most comprehensive destination for those looking to buy or sell a new or used car. Today, the site lists more than 1.8 million vehicles from 12,000 dealer customers, classified advertisers and private parties. That is a lot of inventory to keep. It hasn’t always been easy for Cars.com to manage the highly […]

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Microsoft Dynamics CRM Noted as Industry Leader by Both Gartner and Forrester Research

Aug 04, 2010 | CRM Applications | 0 comments

In the past month, Microsoft Dynamics CRM has been noted as an industry leader by two independent analyst consultancies. Forrester Research named Microsoft Dynamics CRM a Leader in the Forrester Wave CRM Suites Customer Service Solutions for the third quarter of 2010, while Gartner named Dynamics a Leader in the Magic Quadrant for Sales Force […]

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The Importance of Using a CRM System

Aug 03, 2010 | CRM Applications | 0 comments

Now, as customer relationship management (CRM) vendors are making their products more affordable and usable, even for the smallest companies, every company should have a CRM system. Almost all companies already do and they might not even know it! Any way of tracking customers, whether it is simply recording their email addresses or names, is […]

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