Category: CRM Applications

Cole Eases Contact further

Cole Valley Software representatives have released ContactEase Advanced Outlook Integration, a product enhancement now available in version 9.23 of its client relationship management software product. Advanced Outlook Integration expands ContactEase’s Microsoft Outlook address book integration, company officials say, stating that the new feature gives users “access to any ContactEase data on clients and prospects while […]

The Sage’s Logix

Sage Software today announced availability of the new Sage CRM SalesLogix v7 product suite at the annual Gartner Customer Relationship Management Summit in Chicago, Illinois. Sage CRM SalesLogix v7 is touted for new features expanding on the product’s integrated sales, marketing, customer service and support automation capabilities. Said new features include interactive sales dashboards; an […]

CDC in Oz, Brilliantly

CDC Software today announced the acquisition of Australia’s brilliantly named Brilliant Training and Consulting. CDC representatives say the acquisition provides as a strategic fit for Praxa Australia, CDC Software’s consulting services company Down Under, and a significantly bolstering to CDC Australia’s position in the IT software and services market in the land of Irwin. CDC […]

That’s quite a Tool

CRM Real Estate representatives today announced the general availability of RecruitTool, the company’s online real estate agent recruiting service. Until today, RecruitTool had been unavailable outside of select Coldwell Banker NRT offices in the state of Utah. CRM Real Estate decided to go national (and international, really) after seeing some nice results turned in by […]

Marketing Solutions’ solution

Marketing Solutions Inc. representatives were proud to announce the release of Connections Version 4.9.0 today. Connections automatically converted to Version 4.9.0 this week. Enhancements and features touted from this latest version are greater graphics capacity; scheduling automated reports in either Excel or PDF format; a new Outlook integration tool for Connections, which allows the sending […]

RightNow, a figure 8

What’s up RightNow? Why, version 8, which will be introduced next Monday. RightNow version 8 is the latest version of RightNow Technologies’ CRM suite. Along with a newly architected interface, RightNow version 8 includes three vertical industry applications – one for the business-to-business relations, one for business-to-consumer, and one for the public sector. The suite […]

Quote them on this

Aspire Technologies, Inc., a provider of sales-quoting software solutions for small- and mid-sized firms, today announced that its flagship application QuoteWerks has been tweaked to support ACT! 2007. QuoteWerks promises to streamline “virtually any” sales quoting process and features touted within the ACT! 2007 compatible product include the ability to pull ACT! contact information, customer-specific […]

A couple of ACT!ions

Resource Dynamics has ACT!ed, and the folks at Sage Software are naturally pleased. Representatives of Resource Dynamics, a provider of add-on software and solutions for ACT!, have announced that Tele-Support HelpDesk now supports Sage’s ACT! 9.0. ACT! 9.0 is the latest version of the popular contact and customer management product line. Tele-Support HelpDesk is a […]

RightNow, rated P&G

The folks at RightNow Technologies were able to announce a big-deal deals recently, stating firstly that Procter & Gamble has employed its on-demand solutions in connection with numerous brand names in the huge corporation’s canon, including such household names as Cover Girl, Crest, Downy, Folgers, Iams, Olay, Pampers, Pantene, Thermacare and Tide. RightNow solutions are […]

CRM: The advocate’s devil

Now here’s a neat use of CRM software that captured the imagination of those interesting folks over at TMCnet.com. Very very specialty niche store Billable Hour Company has applied on-demand technology to create what certainly must be the world’s only online greeting card store featuring humorous customizable printed greeting cards for lawyers and other legal […]