In today’s business world, CRM applications have become a necessity for sales teams. CRM applications improve collaboration and work flow throughout sales teams, and they are proven to increase customer satisfaction. As technology continues to progress, it has now become necessary to have access to CRM applications via mobile device. iMagicLab, a business that specializes […]
Bank of America today announced that Merrill Lynch has received a CRM Excellence Award from Gartner and 1to1 Media for its enterprise-wide use of customer relationship solutions and superior client satisfaction. Well, that has to be an improvement; I can recall some very dissatisfied Merrill Lynch customers from a short while ago. “Our business revolves […]
Akvelon, a company that specializes in CRM solutions, recently announced an update to its application Global Search. Global Search is a component built for Microsoft Dynamics that grants the ability to conveniently search through multiple CRM categories through a single search query. The update contains features suggested through customer feedback, which increases the overall effectiveness […]
Salesforce.com is proud to produce another happy customer. Pro-Bel Enterprises, a provider of suspended access and fail protection equipment, successfully used Force.com to build customized business applications that simplify project lifecycle building, increase productivity, and reduce project turnaround times. Pro-Bel representatives say that the cloud computing platform, as opposed to on-premise application development, has enabled […]
CRM consultancy Beagle Research Group recently delivered its inaugural 2010 ThinkForward Awards for laudable CRM software-producers. In particular, as Denis Pombriant, founder of Beagle Research says, the award recognizes software companies for three criteria: sustainability in business processes, cost containment, and building stronger customer relationships. The award name “ThinkForward” originated from Thomas Watson, Sr.’s “think” […]
Update CRM, a CRM solutions provider for the life sciences industry, has announced that they have added iPad compatibility to their latest CRM release update.revolution touch. Update’s new app has been tailor made for the iPad, taking full advantage of its larger screen size and operating platform. Update’s new iPad CRM streamlines various functions across […]
As the recession struck, most companies were either busy licking their wounds or trying to minimize sales losses. However, this was not the case for social networking titan Facebook. During this time period, Facebook had reached such astounding sales growth that it become more than it could handle, so they turned to another organization for […]
Yesterday, Consona Corporation, a CRM business solutions provider, announced the general release of Consona Customer Management (CM) Version 7.0, formerly known as Onyx CRM. The new CM version was designed based on client requests. The Consona CRM product is focused on reducing the system’s ownership cost and increasing productivity for all users. “The economy is […]
Earlier this week, Charles Schwab, as a provider of operational, custodial and trading support to more than 6,000 independent investment advisory firms, announced details on its Schwab Intelligent Integration, the integrated technology platform. Schwab is developing this platform, formerly known as project C, to help assimilate the different workflow systems used by the independent firms. […]