CRM vendors are now offering would-be clients help in preparing a business case for deploying CRM (basically getting the CEO to loosen the purse strings). It is a savvy business move by these vendors who do all they can to portray the business benefits of their products and services, of course clothed in the lingo […]
Rescompany Systems has just been awarded the contract to provide Seattle-based Majestic America Line with all its CRM needs. Majestic America Line represents Rescompany’s first move into the North American market. Majestic America Line, formed through the combination of American West Steamboat Company and the vessels of the Delta Queen Steamboat Company, is said to […]
Xtime, Inc., a provider of CRM solutions for service operations, today announced that Ferman Automotive Group of Tampa, Fla., has committed to a group-wide rollout of Xtime’s flagship software product, ServiceCRM. Xtime’s ServiceCRM combines consumer web scheduling, service BDC automation, advanced shop control and sophisticated service marketing. Xtime now provides CRM solutions to automotive service […]
Tigerpaw Software, Inc., a provider of customer relationship management and professional service automation software for small- and mid-sized businesses, announced this week its first real-time seamless accounting software integration between Tigerpaw CRM+ and QuickBooks, known by name as QBTrak. (Is that “QB” as in “quarterback”?) QBTrak was developed and sold by TigerTrak, a division of […]
RightNow Technologies, developer of customer relationship management software, has unveiled its new CRM application, RightNow Retail. Retail is based on RightNow 8. Among RightNow’s existing retail clientele includes Cabela’s, Drugstore.com, Hallmark.com and The Sharper Image. RightNow Retail is available for immediate licensing. RightNow Technologies is headquartered in Bozeman, Montana, and provides CRM software-as-a-service solutions to […]
Deluxe Financial Services and Commerce Bank, a regional bank holding company with approximately 360 locations in Missouri, Illinois, Kansas and Oklahoma, today announced they have entered into a new partnership. Deluxe will provide software such as fraud recovery assistance and protection program Deluxe ID TheftBlock 2.0. And Commerce is also employing DeluxeCalling, an outbound calling […]
Astonish Results LP (good one – let’s say a 7.0 on the CRMchump Adjective + Noun Name 1-10 Scale) a digital marketing and training company for the mortgage industry, announces the launch of Astonish CRM. Astonish is being dubbed as “the first mortgage focused Customer Relationship Management solution with fully integrated event-triggered email marketing.” Astonish […]
In what looks to have been a day of releases, yesterday also saw Entellium announcing the full availability of a new version of its CRM software designed for the small business known as Rave. The hip-sounding name is actually reflective of an interesting progressive philosophy behind the product. Rave was developed using Gamer Influenced Design, […]
Cetova Corporation will launch its business performance software C-Plan at the Collaborate ‘07: Technology and Applications for the Oracle Community” shindig in Las Vega$ next week. With an Excel-based interface, C-Plan enables users viewing and comparison of past data trends. C-Plan organizes within an approval hierarchy to direct the workflow for the submission of budget […]
As ubiquitous as automobile dealerships themselves are new moves in the niche market of CRM solutions for car salesmen. Reynolds and Reynolds closed out the week with the announcement of new integration between the company’s Power Customer Relationship Management application and Callbright’s Call Management System. Said integration seeks enable automobile dealerships to improve their CRM […]