It is “a dreaded possession, loathed by IT executives who pass on tales of regrettable purchases to help newcomers avoid making similar mistakes. It eats up precious budget dollars and mocks remorseful owners from its perch on closeted shelves.” It “comes in all shapes and sizes. What is “it,” as so heinously portrayed in a […]
The open-source world is bigger than ever, growing by leaps and bounds daily, seemingly unfettered by obstacles to development that hamper just about every other creative field. In fact, the only force more powerful in the sphere of software development these days may be the one that we all live under: 21st-century capitalism. Though free […]
Unitech Electronics, a Taiwan-based 3C channel distributor, inaugurated a new logistics center outside Kaohsiung in southern Taiwan on Tuesday. Unitech was pleased as punch to throw out lots of numbers, and so will we, because we here at CRMchump love the stats. The center was erected at a total cost of $150 million, occupies 3,636 […]
Popping in with a forecast for 2007 over at the Chicago, Ill.-based The Business Ledger is Arthur Zards, president/co-founder of XNet Information Systems. Zards takes it upon himself in a fairly extensive piece to answer he imagines “you might be wondering” (“you” meaning the owners of small- and mid-sized businesses) as we wait for Baby […]
Mortgage industry software specialist vLoanPort.com Inc. has announced the “overwhelming endorsement” of contact management solution WorkCenter in e-book Requesting Referrals Marketing System. Said endorsement appears on the homepage of mortgage industry marketing firm Independence Marketing Systems and Solutions, producer of Requesting Referrals. “WorkCenter is a CRM Solution for Mortgage Professionals that defies traditional expectations,” reads […]
Onyx Software Corporation has released a handy little white paper for those a bit daunted by choosing a CRM installation. With the eye-catching title, “Seven Question Most CRM Vendors are Afraid You’ll Ask” is a 21-page primer and checklist which should assist in the decision-making process. As Onyx sees it, there are seven key success […]
‘Tis the season, continued. Add to the list of studies regarding 2006 performance or 2007 forecasting a study undertaken by the Service and Support Professionals Association, billed as “the largest and most influential association for technology service and support professionals,” whose results were released today. Entitled “Service and Support Technology Spending – Market Sizing and […]
In the usually excellent and always readable “Rearranging the Desk Chairs," the imagination of blogger Michael Krigsman has been captured by the U.K. National Audit Office’s recent report entitled “Delivering Successful IT-Enabled Business Change.” The report was written in response to the recent implementation programs taking place all over the U.K., particularly in the public […]
You may not know them beyond a three-letter acronym. Or you might not know them at all, the seminal minds behind open-source software and development. Yes, while open-source is today all about shared development, somebody creates the kernels, the programming languages, the business philosophies. Below are a neat ten profiles of these sometimes shadowy figures […]
Over at India Times’ online edition, there’s a good piece on Amdocs and their contribution to the 2008 Olympic Games’ CRM structure. Writing that India’s “software professionals have already earned their laurels,” author Gouri Athale reports that “The development centre of the $2.48 billion Amdocs here in Pune has developed the billing and customer relationship […]