Category: Microsoft

Microsoft Dynamics catching the wave

Microsoft Corporation today announced results from the independent Forrester Research, Inc., report “Microsoft Dynamics Emerges From Wave 1,” in which Microsoft Dynamics is seen to be successfully delivering. Dynamics, the line of integrated, adaptable business management solutions, says Microsoft PR, “is successfully delivering on the company’s vision of roles-based productivity that enables the ‘people-ready’ business.” […]

I.B.I.S flying

Norcross, Ga.-based Microsoft Gold Certified Partner I.B.I.S., Inc., an enterprise business solution provider specializing in integration and deployment of Microsoft business solutions, have announced a sort of status report, with press material stating the company “continues to invest in Microsoft Customer Relationship Management and Microsoft Information Worker solutions.” The latest IBIS clientele headcount numbers over […]

CDC Corp. and Microsoft ally to deliver CRM in China

It’s hard to imagine that, nearly seven centuries after Marco Polo’s famed visit to Cathay, making inroads to China is still seen as a revolutionary act. Yet in this respect, the 21st century echoes the 13th, with a second opening of the mysterious land. Of course, in our day, this quest to the unknown is […]

SAP and Microsoft duet together

According to this news item, Duet, the project formerly known as Mendocino, has been officially launched. The announcement was made earlier this week at a press conference held by Microsoft business division president Jeff Raikes and SAP product and technology group executive bored member / president Shai Agassi, SAP executive board member and president of […]

Microsoft versus the piggybackers

No word yet on Microsoft plans to merge its CRM product with other enterprise software carrying the Dynamics brand and ERP systems, Microsoft representatives have come out to address another issue as the company attempts to establish itself in the customer relationship management (CRM) market are facing a new challenge: resellers using other Microsoft technologies […]

New version of Microsoft CRM 3.0

When Microsoft talks, people listen. This week, folks are listening to the announcement of its new version of the Microsoft Dynamics CRM 3.0 product, the Professional Edition for Service Providers. The product was released at Convergence, Microsoft Business Solutions Group’s annual customer show, with Microsoft product marketing director Kevin Faulkner touting it thus: “With this […]

Microsoft acknowledges SaaS

Microsoft has launched Hosted for Applications Version 1, which consists of tools meant to help Microsoft vendors to gain ground in the SaaS market. Windows Live and Office Live are other web-based solutions from Microsoft; these were launched in November 2005 and February 2006, respectively. Office Live is targeted toward SMBs. Industry watchers see Microsoft’s […]

Microsoft CRM 3.0: Big fish in the mid-sized pond

Big news from the horse’s mouth: Microsoft has announced the worldwide availability of its Dynamics CRM Professional Edition for Service Providers. With CRM 3.0, third parties can be made capable of hosted solution providing wherein CRM services are subscribed to. Succinctly put, customers “will be able to offer up vanilla-flavored hosting solutions,” according to Microsoft […]

Microsoft and Alcatel officially announce formal alliance

The formal alliance between Alcatel and Microsoft was officially announced today. A joint integrated system to provide a CRM and Contact Centre solution across EMEA, the Asian Pacific Rim, and Latin America. Alcatel’s OmniTouch Contact Centre Premium Edition will be integrated with Microsoft’s new CRM management system, Microsoft Dynamics CRM 3.0. The firms will combine […]

MapLinXWeb launched

Last week, Microsoft CRM 3.0 spatial analysis plug-in MapLinXWeb was launched by Linxoft Solutions Incoporated. The plug-in allows users of CRM to use location-based intelligence in analysis. The press release announcing the launch touted the plug-in’s virtues as yet another application that can be incorporated in Microsoft Dynamics, a CRM system rapidly growing in popularity. […]