Recently, Zoho announced it has added new integration features for Google Apps. The integration allows Zoho CRM and other Zoho Business tools to display data in Gmail messages. Zoho has expanded its service portfolio to go beyond just CRM and they now host over twenty-four services. Although Google Apps and Microsoft are competitors of Zoho, […]
Update CRM, a CRM solutions provider for the life sciences industry, has announced that they have added iPad compatibility to their latest CRM release update.revolution touch. Update’s new app has been tailor made for the iPad, taking full advantage of its larger screen size and operating platform. Update’s new iPad CRM streamlines various functions across […]
Recently, SAS was named the winner of TMC’s 2010 CRM Excellence Award for SAS Customer Intelligence. Qualifiers of the CRM Excellence Awards had to not only provide a high quality product, but the winners were also chosen by the ability of their product or service to show constant improvement and encompass the entire enterprise and […]
Microsoft Corp. is suing Salesforce.com Inc with the accusation that the customer relationship management (CRM) giant has infringed nine patents for ways to make software more efficient. The complaint targets the customer-relationship management software that is the hallmark of Salesforce.com’s business. It seeks a court order that would prevent the San Francisco-based company from providing […]
Maximizer Software had a big day today, as they announced the latest version of their CRM platform, Maximizer CRM 11. And in a lot of ways, Maximizer’s news will have a big impact on the CRM market in general, considering their mobile CRM component is one of the crowning glories of CRM 11. Maximizer CRM […]
At the end of last month, Amdocs announced a new version of their Customer Experience Systems (CES) product, as well as some impressive fiscal 1st quarter earnings. The overall good reviews of Amdoc’s CES 8 make their quarterly earnings less of a surprise, as one of Analysys Mason’s senior analyst noted it was a marked […]
At last year’s Dreamforce, we saw just how aggressive SugarCRM could be when they staged a guerilla marketing attack. Well, it seems the open-source CRM provider is aggressive in all aspects of business, as they reported a record year in 2009. While the majority of companies struggled to bring in money—and stay afloat even—SugarCRM had […]
In terms of mobile CRM, it looks like 2010 is going to be the year the iPhone and Android duke it out. Research in Motion reported better than expected Q3 earnings, but both the iPhone and Android are honing in on the BlackBerry’s livelihood: the enterprise market. (Needless to say, blackouts like the one BlackBerry […]
Today, Zoho announced the production release of Zoho Reports, their online reporting and business intelligence tool. Zoho CRM products are wholly web-based, and Zoho Reports emerges with a new pricing model and features after two years in beta. It was formerly known as Zoho DB, and it facilitates data analysis for database administrators and developers. […]