According to the Net Impact SME Canada 2006 survey, Canadian small- and medium-sized enterprises are taking what study authors are calling a "big business approach” to technological investment. The Net Impact study was conducted by global market intelligence firm Illuminas, and found that the ICT infrastructures of small- and medium-sized businesses are becoming increasingly similar […]
According to TMCNet, automobile sales industry CRM and inventory solutions provider IMagicLab has announced a deal to buy up assets of DealerConcierge.com. This acquisition, writes the TMCNetster, presumably from PR material, “will extend iMagicLab’s stable of CRM tools and improve their ability to let automobile dealers reach interested car buyer prospects and schedule appointments more […]
Business intelligence solutions provider Business Objects (great name, really) today announced its acquisition of Nsite Software, Inc., a Sunnyvale, California-based software-as-a-service provider. The acquisition gives Business Objects access to Nsite’s on-demand application platform, employees, and approximately 27,000 Nsite subscribers. Terms of the transaction were not disclosed. Said Steven Lucas, vice president of strategic markets at […]
Heck, this one would make the blog just for the company name alone … Holy Cow Branding (See what i mean?) has been named as the PR firm of record for Business IT Professionals, Inc. (a.k.a. Biz IT Pro). Holy Cow has reportedly been contracted to “develop and implement a PR strategy that will put […]
The Maktoob business news reports that slightly oddly named LINKdotNET has introduce the “revolutionary” (yes, it’s certain to overturn governments, change consciousness, etc. etc.) Microsoft Customer Relationship Management. The CRM module promises to allow the ministry of state for administrative development call center to field, track and resolve citizen complaints, questions and suggestions regarding services […]
Infrastructure software provider Autonomy Corporation plc had a good week this week, with company executives today announcing that Verdasys, a provider business process integrity solutions for information risk management, has signed an OEM agreement with Autonomy to integrate the company’s Extractor, Profiler and IDOL technologies into Digital Guardian, Verdasys’ flagship product. Verdasys has integrated Autonomy’s […]
Over in the UK, four more borough councils have signed contracts to improve their CRM systems. Pendle Borough Council, Melton Borough Council, Scottish Borders Council have contracted ndl-metascybe to assist in integrating standalone applications into their main CRM system. Melton Borough Council has asked ndl-metascybe to help enable the effective integration of a housing project […]
Another new partnership has been announced, hear ye, hear ye: Mindshare Technologies and SoundBite Communications to develop and deliver on demand Customer Experience Management (CEM) and Monitoring products has been announced. According to TMCNet, “As per the partnership, they will work together to offer enterprise organizations with immediate customer feedback via automated voice messages in […]
3i Infotech has announced a full-scale plunge into the Saudi Arabia market with its creation of a fully owned subsidiary for the country, 3i Infotech will set up offices in Riyadh, Jeddah and Dammam to “tap into the Middle East’s largest services and solutions market.” The company will promote its banking, insurance, other financial and […]
How ubiquitous is the reach of CRM technology? The stuff has gone so far as to play a part in the distribution of that most Scottish of all Scottish cultural artefacts, the kilt. A company known as Lochcarron recently found itself in need of a CRM system. You see, while Lochcarron manufacturers the ultimate Scottish […]