UCN, a provider of on-demand contact handling software and business telecommunication services delivered over the UCN national VoIP network, today announced a deal with Plateau Systems. Plateau is a leading provider of software for developing, managing and optimizing organizational talent, and has implemented UCN inContact. Based in Arlington, Va., Plateau provides learning management systems and […]
Interactive Intelligence Inc., developer of business communications software, has opened its new regional office in Irvine, California to provide service and sales support for its contact center automation and enterprise IP telephony software solutions. The Irvine office is part of Interactive’s ongoing strategy to add education centers around the globe. The new Irvine office will […]
Intrado Inc., a provider of integrated data and telecommunications solutions and VoIP emergency 911 services, today announced that it its deployment of Intrado V9-1-1 services in Los Angeles County. Intrado needn’t have reminded the Chump that this is the first VoIP emergency 911 services provider to “meet Los Angeles County’s stringent operational requirements for VoIP […]
Minacom, service quality test automation supplier to telcos and cable MSOs, and Sunrise Telecom Incorporated, a solutions provider for testing and monitoring solutions for voice, video, data services and next-generation digital multimedia, announced today they will work together to provide integrated test solutions for telcos and cable multiple system operators offering VoIP and IP-Video services. […]
Also announced from the Fall VON 2006 show, was Empirix Inc.’s statement that Voilà IP Communications (fantastic name there) has implemented monitoring of its VoIP services with Empirix’s Hammer XMS. Frost & Sullivan’s Product of the Year for 2005, Empirix Hammer incorporates the signaling, media analysis and call correlation capabilities in evaluating live network traffic […]
Now here’s a nice show of confidence: A fat US $25 million investment from Columbia Partners Private Capital, the private investment group of Washington, D.C.-based Columbia Partners L.L.C. NexTone were the recipients of the investment, a chunk of change that brings NexTone’s total private funding to US $92.5 million. Earlier venture investors in NexTone include […]
Representatives of NeuStar, Inc. today announced the expansion of its SIP-IX Industry Alliance Program. Seven service provider and technology partners were added to program which seeks to provide interoperability with SIP-IX. Newly added partners include AcmePacket, BroadSoft, iBasis, NexTone, Sonus, Sylantro, and XO Communications. The group is rounded out by technology / IXP partners Equinix […]
Acme Packet, the session border control solutions provider, and XConnect today announced that Acme Packet Net-Net session border controllers have been certified XConnect Ready, having undergone interoperability testing based on SIP signaling and ENUM queries with the XConnect peering network. XConnect is a provider of VoIP peering services. Acme Packet SBCs have been certified with […]
Does one of those K’s in “ITM-Japan K.K.” stand for “Kobayashi”? It does today, as ITM-Japan has announced the appointment of Naoki Kobayashi to the position of customer relationship management president. Three-year-old ITM-Japan is a leading organization for IT business management solutions in Japan, acting as representative for ITM-Software, USA. With new headquarters in Shibuya […]
One interview that’s been making the rounds online is a tete-a-tete over at ZDNet with Shai Agassi, president of SAP Product and Technology Group, who spoke with reporters at News.com as ZDNet. This Agassi is no tennis superstar, but he did manage to take the opportunity to go on the offensive against who else but […]