Two pieces of news out of IBM Singapore today. In a joint announcement, IBM representatives there told of three newly released products and a new education center. IBM announced the launch in Singapore of System X, the latest in the xSeries product line, seek to assist in helping customers move to a systems-based approach to […]
Building upon its global PC card business, Sony Ericsson representatives announced the quad band GC86 EDGE PC Card, successor to the GC85 PC Card, and compatible with many common business applications including CRM, Microsoft Exchange, Microsoft Outlook, Lotus Notes, Netscape, SAP, Siebel and Messenger. The GC86 features an integrated antenna and is designed for entry […]
No. 1 on-demand wireless CRM solutions provider Antenna Software today announced that mailstream solutions provider Pitney Bowes Inc. has deployed the Antenna A3 SmartClient mobile application to its field engineering team in the United Kingdom and Europe. Using Antenna A3 SmartClient, service calls logged in Pitney Bowes Siebel CRM system are automatically dispatched in real […]
Bellevue, Wash.-based Onyx Software will be acquired by privately held M2M Holdings for $92 million in cash, or $4.80 a share. Battery Ventures and Thoma Cressey Equity Partners, private equity firms that jointly own M2M Holdings, said the deal would help them move into CRM. On April 7, Onyx said it had hired investment banker […]
VoIP application provider LiteScape Technologies, Inc. today announced that telecommunications industry leader and former AT&T executive (and / or, as in press material, “technology visionary”) Hossein Eslambolchi will join its board of directors. This addition to the leadership team highlights LiteScape’s momentum as the company’s Eslambolchi brings a resume comprising both executive leadership and hands-on […]
King of Prussia, Pa.-based small- and mid-sized financial service organization CRM solutions provider SEDONA Corporation brought its 2006 User Meeting festivities to a close yesterday. The user meeting held at the Venetian Hotel in Las Vegas, Nevada, and was attended by SEDONA banking and credit union customers, distribution and technology partners. This year’s meeting served […]
The Times of Central Asia reports that Kazakhistani prime minister Daniyal Akhmetov has won the battle to deregulate Kazahktelecom JSC, the telecommunications monopoly whom the minister criticized in the middle of May. At that time, Akhmetov criticized Kazakhtelecom for obstructing alternative telecom operators in the drive to liberalization of the industry, and ordered that measures […]
Accenture has been positioned in the “Leaders” quadrant in Gartner Inc.’s 2006 Customer Relationship Management service provider marketplace analyses for Europe and North America. For its recently published “Magic Quadrant for European CRM Service Providers, 2006” and “Magic Quadrant for CRM Service Providers, North America, 2006” reports, Gartner evaluated vendors across Europe and North America […]
Cementhai Sales and Marketing Co, the marketing and retail arm of the Siam Cement Group, targets 100 billion baht (US $2.63 billion) in sales by 2012, driven by customer relationship management, according to managing director Krij Kulanet. Krij went on to predict sales growth this year of 3-4% year-on-year to 50 billion baht. “Although the […]
Customer relationship management trade publication giant CRM Magazine has announced a webcast to be aired at 1pm EST on June 7, 2006 on destinationCRM.com. The event is co-sponsored by SPSS and carries the wordy, can’t-miss-it title, “Turn Customer Feedback into Actionable Insight and Profits: Enhance Customer Relationships through Enterprise Feedback Management.” The webcast promises to […]