Siemens Business Services representatives today announced the reception of three orders from Bankgesellschaft Berlin AG / Landesbank Berlin AG to provide IT services, and look after the CRM system and printers. An IT service provider to the bank since 2001, there was little surprise in the choice; after all, said Bankgesellschaft Berline organization director Stefan […]
University of Michigan representatives recently announced their decision to deploy Business Objects XI Release 2, and today Business Objects representatives announced that U. Mich. had standardized on Business Objects. A Business Objects customer since 1998, the university plans to expand its existing deployment and migrate to BusinessObjects™ XI Release 2, a program that includes the […]
From collaborative customer operations specialists Neocase Software, today came the announcement of a pair of related news items. Neocase representatives firstly announced their Neocase Alliance Program, established in the hope of assisting partners in effectively marketing and selling its customer operations software. The first deployment partners are BridgeBuilder, DynLink and Quilogy. In a concomitant announcement, […]
Cognos life sciences solutions senior director Bill Stevens today announced the launch of two new products, the Cognos Clinical Trial Forecasting Blueprint and the Cognos Sample Optimization Blueprint, produced to help pharmaceutical companies improve clinical trials management and improve sample product distribution. Through press material, Stevens said a bit acidly that the products were built […]
iKnowWare is on a bit of a roll lately. Billing the product as “the first and only business management solution that gives companies all they need to know — anytime, anywhere,” iKnowWare was an attention grabber at the 15th World Congress of Information Technology through i KnowWare CEO / founder Mark Spilotro’s address. The company […]
Representatives of web-based CRM vendor Firstwave Technologies, Inc. announced the completion of an Intellectual Property Assignment Agreement with Galactus Software LLP. With the agreement is promised an expansion in use of Firstwave’s .Net Integrated Development Environment. Firstwave receives exclusive rights to the Integrated Development Environment under the terms of contract. Though Firstwave Technologies does have […]
According to crm2day, a recent Harris Interactive survey shows that greater numbers are becoming aware of Voice over Internet Protocol on both sides of the ocean and, in America at least, the VoIP savvy are the majority. VoIP awareness and actual use has spread like wildfire: In Britain, forty-six percent of the 1,100-plus polled in […]
IBM Corporation has announced the launching of its System x scaleable servers with the X3 technology (a.k.a. Enterprise X-Architecture technology) and revamped software. Estimates from the company state that more than 1,000 virtual machines are deployed on the IBM X3 architecture-based x86 systems by IBM daily. IBM data also suggests that over fifty percent of […]
Software and professional service vendor Dalcon Business Systems, Inc. has announced that the FACTS Business Unit has been acquired by CRM vendor Pivotal Systems. In the acquisition, Pivotal Systems will full on take over FACTS business unit, including the Tennessee-based Dalcon’s wholesale distribution products in service, software and support. Additionally, Pivotal Systems representatives have stated […]
ThreeStone Group will provide on-demand communications and business development services for CobbleSoft, per a recently announced long-term agreement between the two, via use of CobbleSoft’s web-based on-demand service management and help desk product COIGN Enterprise. CobbleSoft chief executive offer Richard Stevenson said that “Clients are using our self service management methodology at the very heart […]