The folks at Maximizer Software Inc., provider of Customer Relationship Management software applications, have announced the signing of a new strategic agreement with ES Research Group. ESR is touted as a sales effectiveness and performance research firm which assists companies in evaluating, implementing and measuring sales performance programs. Maximizer and ES Research will “cooperate to […]
In a story fascinating for the face-saving admission from a high-up exec on the imperfection of product, CRN.com is running a revealing story entitled Symantec’s Parrish: “We’re not perfect.” That’s “Parrish” as in “Symantec vice president of global channel sales and strategy Julie Parrish,” who admits that her firm has a lot to answer for […]
Omnicom Group Inc.’s Diversified Agency Services division finished its week with the neat purchase of Expert Communications Inc. Expert is a San Francisco-based direct marketing agency specializing in the financial services, healthcare, telecommunications and utilities industries. Expert Communications will operate as part of Omnicom’s Star Marketing Group, which already includes such amassed customer relationship marketing-focused […]
There’ll be fallout from the Apple iPhone media blitz for some time to be sure. Indeed, the folks at Companion Link Software were so excited about their new advance for the new toy that they announced the news on July 4th. That news? Well, Companion Link Software announced the release of its handy CRM synchronization […]
You gotta love a good AMI-Partners study. The most recent release out of the consultancy is the 2006-2007 U.S. SMB Business Applications and Solutions Segmentation Report. Based on AMI’s 2006-2007 U.S. Small and Medium Business end-user surveys, the report is authored by AMIs Sau Lam and Laurie McCabe. Lam and McCabe detail major trends and […]
In cyberspace, everyone can hear you say “oops.” Even from Australia. Oz-based website Career One recently met with a bit of a snafu. Until Monday, the site’s customer relationship management base was somehow made open to the public. Some 485 business clients had their login details revealed and over 5,100 potential clients’ contact information was […]
Finally, it just goes to show that sometimes the best partner is the one you used to have. The folks at Schwab Institutional have just discovered this principle, announcing that the firm would be used Junxure in its CRM upgrading. Schwab had employed Junxure until 2001, when the firm switched to its in-house solution “PortfolioCenter […]
The gurus over at research and advisory ‘site VendorGuru.com have released a new white paper to kick off the week. “Tips for Cost-Effective Customer Retention Management” by Gina Pogol seeks to lend a hand in dissecting the balancing act of retaining customers and attaining customers. To wit, reads the abstract: Acquiring and retaining customers is […]
Schwab Performance Technologies today announced, believe it or not, “a new relationship with CRM Software.” Said commitment will include a transition of existing PortfolioCenter Relationship Manager clients to CRM Software’s Junxure. SPT will continue to provide technical support to advisors throughout the transition period, which will be completed on June 30, 2008. The reasoning behind […]
NetSuite’s got a reason to boast today; in fact, it’s got three reasons. For the third year running, NetSuite has scored a perfect five-star rating for its NetSuite Small Business product offering in a detailed product review conducted by The CPA Technology Advisor. The CPA Technology Advisor evaluated eight accounting software packages based on the […]