Category: Oracle

CRM Royal Rumble – Microsoft Dynamics vs. Salesforce.com vs. SAP vs. SugarCRM vs. Oracle: Part 1

Sep 29, 2011 | CRM software comparison, CRM Solutions, Microsoft Dynamics CRM, Oracle, Salesforce.com, SAP, Uncategorized | 0 comments

Everyday, we get a ton of questions about what’s better, SAP or Salesforce.com? Microsoft Dynamics or Oracle? How does Sugar CRM fit into the whole mix? Though the questions are common, the answer is not always so easy to provide. So I thought a blog pitting the major CRM solutions against each other might […]

OpenSpan Achieves Oracle Validated Integration

Sep 19, 2010 | Oracle | 0 comments

Today, at Oracle OpenWorld, OpenSpan, Inc. announced that it achieved Oracle Validated Integration. The user process management software provider achieved integration with Oracle’s Siebel Customer Relationship Management (CRM) Release 8.1.1 through Oracle’s PartnerNetwork program. Siebel CRM is key to OpenSpan’s work. Siebel CRM and OpenSpan help companies find the right applications that will help them […]

Tags: crm, openspan, Oracle, siebel crm, user management software

Oracle OpenWorld 2010 features Oracle CRM On Demand Partner Pavillion

Sep 13, 2010 | Business News, CRM Articles, Oracle | 0 comments

Oracle, a business software provider, will once again present Oracle Openworld. The event will feature the Oracle CRM On Demand Partner Pavillion, which will display the value of a select group of system integrators and independent software vendors. The choice group will be available to discuss new concepts and how to leverage the Oracle platforms […]

Tags: Oracle CRM, oracle crm on demand partner pavillion, Oracle OpenWorld

Oracle Named CRM Leader by Forrester

Jul 28, 2010 | Oracle | 1 comment

Today, Oracle announced that Forrester Research, Inc., a market research company, named it a leader in CRM Suites in the Forrester Wave, a quarterly report. Oracle’s CRM On Demand was named a leading solution in the CRM Suite for Midsized Organizations, Q2 2010, category. Oracle’s Siebel CRM was named a leader in the CRM Suite […]

Tags: forrester, forrester wave, oracl CRM suite, Oracle, oracle CRM on demand, oracle e-business suite crm, oracle peoplesoft enterprise crm, Oracle Siebel, oracle siebel CRM, Siebel

SAP and Siebel may be falling off the top of the CRM ladder

Jun 28, 2010 | CRM Trends, Oracle, SAP, Siebel | 0 comments

Currently, Forrester rankings show that SAP and Oracle-Siebel are the leaders in CRM software. However, competition is close at their heels. Because the CRM software market has developed immensely in recent years, this has made it difficult to make distinctions between products. The Forrester report stated that the reason Siebel and SAP do so well […]

Tags: cdc, CDC Software, crm, crm software, Oracle, Oracle CRM, Oracle Siebel, SAP, SAP ERP, Siebel

Gartner Research Includes Pegasystems and RightNow in Magic Quadrant for CRM Customer Service Contact Centers

May 12, 2010 | Contact Centers, CRM Articles, CRM Trends, Microsoft, Oracle, Salesforce.com, Siebel | 0 comments

New players join Oracle Siebel, Microsoft and Salesforce.com as the market seeks to empower agents and deliver next-generation service. There aren’t a lot of commonalities between the listed vendors in Magic Quadrant except that they have systems to help customers post-sale. To be fair, very few enterprises have cookie-cutter customer service requirements and these vendors […]

Tags: crm, Customer Service Contact Centers, Gartner Research, Magic Quadrant, Michael Maoz, Microsoft, Oracle Siebel, Pegasystems, RightNow Technologies, Salesforce.com

Dreamforce Has Made A Splash, But How Does It Measure up to Oracle OpenWorld?

Nov 18, 2009 | Oracle, Salesforce.com | 0 comments

Needless to say, Dreamforce made a big splash this year with the announcement of Salesforce Chatter, to be launched next year. But how is Dreamforce shaping up in comparison to Oracle’s OpenWorld? For one thing, attendance at Dreamforce pales in comparison to that of last month’s OpenWorld conference—there are about 19,000 at Dreamforce, while OpenWorld […]

Tags: conventions, Oracle Fusion Apps, Oracle OpenWorld, Salesforce Dreamforce, Salesforece Chatter

Oracle Releases PeopleSoft Entperprise CRM 9.1

Nov 17, 2009 | News, Oracle | 0 comments

Last week, Oracle announced the release of PeopleSoft Enterprise CRM 9.1, which they developed after customer feedback indicated businesses were most interested in solutions that could accelerate business performance with a lower cost of ownership. Because no system update is complete without a social media facelift, CRM 9.1 was redesigned to tout a Web 2.0 […]

Tags: Oracle CRM, Oracle PeopleSoft Enterprise CRM 9.1, Web 2.0

CRM Companies Looking to Meet Market Demand For SaaS

Jan 26, 2009 | CRM Applications, Oracle, Salesforce.com | 2 comments

As the economy continues to struggle and companies continue to look for ways to cut back on their budgets, SaaS Software has become an increasingly popular option for many struggling companies. As companies look to scale back on expenditures, software providers are providing the options that allow companies to do this. CRM providers are looking […]

Tags: On-Demand CRM, Oracle CRM, SaaS CRM, Salesforce.com

Oracle CRM products for iPhone

Jul 11, 2008 | iPhone CRM, Oracle | 0 comments

Oracle has announced that free Oracle business applications for the Apple iPhone are now available. Soon, businesses will be able to access Oracle CRM products on their iPhones. I guess this is to counter the growing friendship between SAP and RIM and also Microsoft and RIM. It will be interesting to see the kind of […]

Tags: Oracle CRM