Category: Salesforce.com

Googleforce news fizzles, not sizzles

The big news everyone expected coming out of the hush-hush Salesforce.com/talks was slightly underwhelming. Instead of a grandiose mega-collaboration between Salesforce.com Inc. and Google Inc. to take down Microsoft Corp., the agreement was reduced to an arrangement whereby Salesforce.com’s 32,300 customers can distribute online ads through Google. While future deals may be forthcoming or Salesforce.com […]

Big announcement announced

What may already be considered the biggest story in the CRM sphere for 2007 is about to get even huger. PC World online, among others, is reporting that a press conference has been called by Salesforce.com for Tuesday, 11am Greenwich Meridian Time. Salesforce Europe/Middle East/Africa region co-president Lindsey Armstrong will be making a “strategic announcement.” […]

SalesJones!

Today’s big deal of big deals: Dow Jones & Company and Salesforce.com have announced the availability of Dow Jones Wealth Manager for the salesforce.com AppExchange. Dow Jones Wealth Manager is touted for its “Client News Match” capabilities, which map Dow Jones information to custom client profiles in an effort to spur personalized client communication. Built […]

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Google this: My enemy’s enemy…

Go ahead, Google it. You did, didn’t you? No wonder one story dominated any remotely connected industry media today. In the spirit of “My enemy’s enemy is my friend,” the breathtaking whispers say that Google is currently in discussions with Salesforce.com to design some sort of alliance against mutual foe, the biggest of them all, […]

And the winner of the Steppin’ Out award is…

…Salesforce.com! Probably the prize with the coolest name, the Steppin’ Out Awards are presented by internationally acknowledged “CRM guru” Paul Greenberg and usually quickly reported on by industry writers who obligatorily mention the 1980s pop hit. (The You Tubeheads out there even link you to the video.) Salesforce.com took the prize this year over Microsoft, […]

Salesforce develops

Salesforce.com yesterday announced the inaugural Salesforce Developer Conference, designed to “foster the next generation of on-demand applications and businesses.” The Salesforce Developer Conference will be held May 21 at the Santa Clara Marriott. The conference will provide developers the opportunity to get hands-on with the Salesforce platform and the Apex programming language, as well as […]

How do you say “Salesforce” in simplified Chinese?

The PR for the event ran with headlines like “Now every company in China can use the CRM solution trusted by global leaders Sprint Nextel…” Normally, CRMchump’d probably riff on the overmegasuperhyperbolizing of the statement, but on this one, it’s hard to exaggerate. Truth be told, straight out of Hong Kong comes the news that […]

One week in the life of Salesforce.com

Salesforce.com had a news-making week this week, with the requisite sales wins, deals, and releases. On Wednesday, the firm announced that it will deliver its on-demand CRM applications to Japan Post. Not merely a postal service, Japan Post also functions as a savings bank and financial product provider. Ol’ JP is said to be the […]

Lurking hidden costs in web-based CRM

At first, on-demand CRM software looks like a can’t-miss opportunity in terms of rapidly upgrading lots of customer service really quickly under one base price of, say, $75 per user for marketing, sales force or service automation modules or $125 for all three suites. At first. Just as surely as time is money, however, hidden […]

Swiping at Salesforce

People are picking on Salesforce.com again… Taking time on his Sunday to post a little press announcement attention-grabbingly titled “Salesforce.com CRM Starts to Lose Ground to Industry Sector Specialist Commence,” Commence Corporation president Larry Caretsky contends that “We are seeing more manufacturers and distributors reject the one-size fits all approach of a Salesforce.com solution in […]