Solutions provider Empirix Inc. representatives were tickled pink to announce the bestowal of the 2006 CRM Excellence Award upon their Hammer Service Assurance testing solution for Siebel. Based on hard data, the award is presented to the company that has most distinguished itself in CRM by Technoloy Marketing Corporation’s customer interaction solutions trade publication; 2006 […]
McGraw-Hill Construction is now working with Oracle to integrate Oracle’s Siebel CRM OnDemand into its network. McGraw-Hill’s primary objective is to enable network users to efficiently manage their customer leads but with the integration of Siebel CRM OnDemand, McGraw-Hill’s customer base of design and construction professionals will also quickly be able to prioritize projects, identify […]
Select Comfort is in the process of deploying a Siebel analytics solution. Select Comfort has 400 stores and revenues of around $ 690 million. The company chose Siebel because of its user friendly interface, speedy report generating capabilities, and the promise by Oracle that the Oracle CRM and ERP suites will be integrated with the […]
The General Medical Council (GMC), which is the official regulator of the medical profession in the United Kingdom, will be using Siebel Public Sector for its case management platform. GMC hopes to use the Siebel Business Analytics to learn more about the major processes and activities involved in carrying out complaint handling and investigation. dmreview.com […]
Van Lanschot, Holland-based private and commercial bank, will be deploying CRM technology supplied by Siebel in summer 2006. The bank will be using the Siebel Finance platform to avail an integrated analytics functionality that is specific to the financial services industry. The Siebel CRM technology will help the bank to increase cross-selling and increase customers […]
InStranet, Inc., a global provider of multi-channel knowledge applications, announced that the integration between its Contact Centers In-Line(TM) (CCIL) application and Siebel customer facing solutions version 7 has been successfully validated by Siebel Systems Inc. The combination of CCIL and Siebel customer-facing solutions offers a one-point reference source to customers for information on CRM, products, […]