Category: Broadcast Technology

GuestWare, Mintek Mobile Data Solutions Form Strategic Alliance; Agreement Allows Both to Coordinate Sales, Marketing and Development Efforts

Mintek Mobile Data Solutions, Dunedin, Fla., and Seattle-based Diversified Computer Corp. (DCC), maker of GuestWare, have formed a strategic alliance that will enable the two companies to focus on their core competencies while coordinating sales, marketing and development efforts. SEATTLE (September 16, 2004) – Mintek Mobile Data Solutions, Dunedin, Fla., and Seattle-based Diversified Computer Corp. […]

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Las Vegas’ Tropicana Resort and Casino Goes ‘Live’ With GuestWare; Sister Hotel in Atlantic City Touts CRM Software’s Benefits

Las Vegas’ Tropicana Resort and Casino, an 1,878-room property owned and operated by Phoenix-based Aztar Corp., added some five-star power to its guest services operations last week when it launched GuestWare, the lodging industry’s leading customer relationship management solution LAS VEGAS (August 31, 2004) – Las Vegas’ Tropicana Resort and Casino, an 1,878-room property owned […]

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GuestWare finalizes upgrade with major management company

Diversified Computer Corp. (DCC) and Washington-based Marriott International have finalized an agreement to upgrade Marriott properties that use GuestWare to the latest version of DCC’s customer relationship management (CRM) software. SEATTLE (June 20, 2003) – Diversified Computer Corp. (DCC) and Washington-based Marriott International have finalized an agreement to upgrade Marriott properties that use GuestWare to […]

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GuestWare Helps Streamline, Untangle Blue Mountain Ski Resort’s Guest Response Processes

Prior to installing GuestWare in December 2002, front desk personnel at the Blue Mountain Resort needed more arms than an octopus to perform their jobs Seattle (February 07, 2003) – Prior to installing GuestWare in December 2002, front desk personnel at the Blue Mountain Resort needed more arms than an octopus to perform their jobs. […]

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Hilton Lac Leamy Chooses GuestWare to Enhance Hotels’ First-Class Service

The Hilton Lac Leamy, a vibrant hotel and conference center overlooking scenic Lac Leamy, has implemented GuestWare’s Customer Relationship Management software HULL, QUEBEC (April 12, 2002) – The Hilton Lac Leamy, a vibrant hotel and conference center overlooking scenic Lac Leamy, has implemented GuestWare’s Customer Relationship Management software. Open since October 2001, the 349-room property […]

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GuestWare Propels Peabody Orlando to National AH&LA Guest Relations Award

Using GuestWare’s Customer Relationship Management (CRM) Software as the measurement tool for its Peabody Personal Service program, The Peabody Orlando has won the American Hotel & Lodging Association’s (AH&LA) national Guest Relations Award ORLANDO (April 05, 2002) – Using GuestWare’s Customer Relationship Management (CRM) Software as the measurement tool for its Peabody Personal Service program, […]

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GuestWare Introduces Two-Way Messaging to Chicago Marriott Downtown

The Chicago Marriott Downtown has implemented GuestWare’s two-way messaging system to improve service delivery in the hotel’s Guest Response center. CHICAGO (March 11, 2002) – The Chicago Marriott Downtown has implemented GuestWare’s two-way messaging system to improve service delivery in the hotel’s Guest Response center. Two-way messaging enables the hotel to dispatch all guest requests […]

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Copper Mountain Resort Selects GuestWare as CRM Solution

Copper Mountain Resort recently installed GuestWare, a leading Customer Relationship Management software for the lodging industry SEATTLE (February 04, 2002) – Copper Mountain Resort recently installed GuestWare, a leading Customer Relationship Management software for the lodging industry. The Copper Mountain, Colo.-based resort, whose lodging options range from five-bedroom mountain homes to condominiums and hotels, utilizes […]

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