Mintek Mobile Data Solutions, Dunedin, Fla., and Seattle-based Diversified Computer Corp. (DCC), maker of GuestWare, have formed a strategic alliance that will enable the two companies to focus on their core competencies while coordinating sales, marketing and development efforts. SEATTLE (September 16, 2004) – Mintek Mobile Data Solutions, Dunedin, Fla., and Seattle-based Diversified Computer Corp. […]
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Las Vegas’ Tropicana Resort and Casino, an 1,878-room property owned and operated by Phoenix-based Aztar Corp., added some five-star power to its guest services operations last week when it launched GuestWare, the lodging industry’s leading customer relationship management solution LAS VEGAS (August 31, 2004) – Las Vegas’ Tropicana Resort and Casino, an 1,878-room property owned […]
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Diversified Computer Corp. (DCC) and Washington-based Marriott International have finalized an agreement to upgrade Marriott properties that use GuestWare to the latest version of DCC’s customer relationship management (CRM) software. SEATTLE (June 20, 2003) – Diversified Computer Corp. (DCC) and Washington-based Marriott International have finalized an agreement to upgrade Marriott properties that use GuestWare to […]
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Prior to installing GuestWare in December 2002, front desk personnel at the Blue Mountain Resort needed more arms than an octopus to perform their jobs Seattle (February 07, 2003) – Prior to installing GuestWare in December 2002, front desk personnel at the Blue Mountain Resort needed more arms than an octopus to perform their jobs. […]
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The Hilton Lac Leamy, a vibrant hotel and conference center overlooking scenic Lac Leamy, has implemented GuestWare’s Customer Relationship Management software HULL, QUEBEC (April 12, 2002) – The Hilton Lac Leamy, a vibrant hotel and conference center overlooking scenic Lac Leamy, has implemented GuestWare’s Customer Relationship Management software. Open since October 2001, the 349-room property […]
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Using GuestWare’s Customer Relationship Management (CRM) Software as the measurement tool for its Peabody Personal Service program, The Peabody Orlando has won the American Hotel & Lodging Association’s (AH&LA) national Guest Relations Award ORLANDO (April 05, 2002) – Using GuestWare’s Customer Relationship Management (CRM) Software as the measurement tool for its Peabody Personal Service program, […]
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The Chicago Marriott Downtown has implemented GuestWare’s two-way messaging system to improve service delivery in the hotel’s Guest Response center. CHICAGO (March 11, 2002) – The Chicago Marriott Downtown has implemented GuestWare’s two-way messaging system to improve service delivery in the hotel’s Guest Response center. Two-way messaging enables the hotel to dispatch all guest requests […]
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Copper Mountain Resort recently installed GuestWare, a leading Customer Relationship Management software for the lodging industry SEATTLE (February 04, 2002) – Copper Mountain Resort recently installed GuestWare, a leading Customer Relationship Management software for the lodging industry. The Copper Mountain, Colo.-based resort, whose lodging options range from five-bedroom mountain homes to condominiums and hotels, utilizes […]
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