Results to be released on August 19, 2010, after the market close SAN FRANCISCO (August 06, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that its second quarter fiscal 2011 results will be released on Thursday, August 19, 2010, after the close of the market. The company will host a conference […]
Report highlights real-time responsiveness, mobile capabilities, and multichannel social computing among key trends in today’s leading customer service solutions SAN FRANCISCO (August 05, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced that Service Cloud 2 has been cited as a Leader in “The Forrester Wave™: CRM Suites Customer Service Solutions, […]
New White Paper Examines Social Media Trend and Offers Specific Guidance on Using it to Deliver Customer Support Better, Faster, Cheaper Indianapolis, IN (August 04, 2010) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, announced today the […]
Companies hold first Intel Capital Technology Day at Amdocs with startup companies from around the world ST. LOUIS (August 03, 2010) – Intel Capital, Intel Corporation’s global investment organization, held its first Intel Capital Technology Day (ITD) at Amdocs (NYSE: DOX), the leading provider of customer experience systems. The event marks the collaboration between Intel […]
Open source software provider launches on-demand version of its popular vtiger CRM solution; features deliver significant capital and operational cost savings Sunnyvale, CA (July 28, 2010) – vtiger, a leading provider of open source customer relationship management (CRM) solutions, unveiled the cloud-based version of its popular tool: vtiger CRM On Demand. Unlike other cloud-based CRM […]
With Increased Use of Support Tools Such as Chat and Web Portals, Organizations Investing in the Regularity of Information Across All Channels are Seeing Higher Resolution and Retention Rates Indianapolis (July 27, 2010) – Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies […]
ST. LOUIS (July 27, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced a new managed services agreement with Cellcom Israel, the leading mobile provider in Israel with over three million customers. Under the new agreement, Amdocs will manage day-to-day IT operations and application development and maintenance in support of […]
World’s largest social networking service selects world’s leading enterprise cloud for CRM SAN FRANCISCO (July 21, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Facebook (http://www.Facebook.com/facebook) has selected Salesforce CRM (http://www.salesforce.com/crm/sales-force-automation) to manage its fast-growing sales operations. Facebook Looks to the Cloud to Increase Sales Process Efficiency Facebook evaluated the […]
ST. LOUIS (July 21, 2010) – Amdocs (NYSE: DOX) today announced the largest Australian-owned online advertising and digital mapping business, Sensis, is using Amdocs to support and develop its customer relationship management, production and provisioning platform and other associated IT managed services. The new agreement will include application support, data-center services and additional managed services […]
Salesforce.com noted for proving the value of SaaS for organizations of all sizesReport states that SaaS for CRM is now the default choice SAN FRANCISCO (July 20, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced it has been cited as a Leader in The Forrester Wave™: CRM Suites for Mid-Sized […]