Advances Sugar Open Cloud strategy of providing CRM on multiple cloud computing platforms Los Angeles, CA (November 17, 2009) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced that it will offer its CRM applications on the Windows Azure to enable its customers and value-added resellers to […]
Marketo Integration With Salesforce for Twitter Unifies Social Media, Lead Nurturing and Lead-Scoring; Integration With Helpstreamâ??s Social CRM Suite Informs Marketing Activities With Insight from Social Networking Sites SAN MATEO, CA (November 16, 2009) – Marketo, the revenue-focused marketing automation company, today announced that it has integrated B2B social media capabilities with its powerful and […]
New Version of Popular, Award-winning, Mid-market CRM Sofware Improves Productivity by Increasing Efficiency and Automation Fremont, California (November 16, 2009) – Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced the release of Soffront CRM version 9.0. The latest release adds numerous enhancements to the robust capabilities of the software–features that improve […]
Maidenhead, UK (November 12, 2009) – Mansion, home of the popular online entertainment sites MansionPoker.com, MansionCasino.com and Casino.com, is using RightNow CX (RNOW:NASDAQ) to help its Member Service department deliver exceptional customer experiences. With RightNow, Mansion has already improved customer satisfaction rates month-on-month while lowering the cost of supporting those customers. In Mansion’s 80-seat contact […]
â??Open Source Success Formulaâ?? Names Marketo a Must-Have Component for Increasing Conversion Rates and Accelerating Revenue Growth SAN MATEO, CA (November 11, 2009) – Marketo, the revenue-focused marketing automation company, has emerged as the solution of choice for open source leaders looking for innovative ways to sell and succeed at every stage of the revenue […]
Fastest Growing Marketing Automation Provider Posts 328% in Q3 Revenue Growth SAN MATEO, CA (November 10, 2009) – Marketo, the revenue-focused marketing automation company, today announced that more than 300 customers in 12 countries have chosen Marketo to maximize their demand generation results, boost sales effectiveness and optimize revenue generation across marketing and sales. In […]
Services Technology Expert John Ragsdale to Discuss the Importance of Multi-Channel Service Options to Customer Retention Vienna, VA (November 09, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals keen insight in to the importance of multi-channel service […]
Atlanta , GA (November 09, 2009) – Sage North America, whose business management software and services are used by more than 2.9 million small and midsize businesses in the United States and Canada, announced today the winners of its second annual Customer Awards Program. Six companies were recognized at the Sage Summit conference in Atlanta, […]
Multi-year, managed services contract includes license of Amdocs CES 7.5; agreement spans billing, ordering, customer care and operational support systems ST. LOUIS (November 09, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has signed a multi-year, managed services agreement with Data & Audio Visual Enterprises Wireless Inc. […]
Amdocs ChangingWorlds’ mobile portal technology and personalization capabilities help SMART to deliver differentiated mobile Internet experience ST. LOUIS (November 05, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that mobile service provider SMART Communications has deployed Amdocs ChangingWorlds’ software to support its Sandbox mobile social media service. Sandbox allows […]