CRM, Accounting and Communication Solutions Offered at an Affordable Price CUPERTINO, CA & SIOUX FALLS, SD (October 06, 2009) – DataSync, a leading provider of integrated small business software-as-a-service (SaaS) solutions, and SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a strategic partnership to deliver an integrated […]
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Amdocs’ Products Deliver Digital Content Settlement and Support for Mobile Application Developers SAN DIEGO, BASKING RIDGE, N.J., and ST. LOUIS (October 06, 2009) – From CTIA WIRELESS I.T. & Entertainment 2009®, Verizon Wireless said today it is working with Amdocs Interactive, a division of Amdocs (NYSE: DOX), the leading provider of customer experience systems, to […]
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Service providers can evolve their corporate business models to bill enterprise and corporate customers for cloud-based services GENEVA (October 05, 2009) – At ITU TELECOM WORLD 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it is providing support for service providers that are delivering cloud-based services to their corporate and […]
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Sales Production System Supports Adoption of Best Practice Sales Processes PITTSBURGH, PA (October 02, 2009) – Landslide Technologies, Inc. (www.landslide.com), today announced that Dealer Product Services, a specialist in database management and database marketing for the automotive industry, has selected Landslide’s CRM Solution as its corporate sales process management system. With over 200 years of […]
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Web-format briefing dispels the myths of todayâ??s economy and offers an insightful look at the trends affecting American business environments. REDMOND, Wash. (October 01, 2009) – Doom and gloom has played a constant theme in the backdrop of a worsening global economy since August of 2008. But despite rumors of hope and promise for a […]
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Amdocs has won six new mediation projects and six additional customers have deployed Amdocs Mediation ST. LOUIS (September 29, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, continues to demonstrate its leadership in mediation with customer wins, deployments, and recognition by a leading analyst firm for strong market share. Global Uptake […]
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SugarCRM Users are the First to Benefit from the Complete Integration of Skype and CRM to More Efficiently Manage and Track Daily Communications USA (September 28, 2009) – MyCRM GmbH, an open source and SaaS systems integrator, today released version 5.0 of MyCRM’s Call Manager for Skype for SugarCRM, the world’s most popular commercial open […]
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White Paper Explores How Emotionally Engaging Customer Experiences Can Improve Customer Retention Vienna, VA (September 25, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into customer emotion and how it relates to customer retention. The white […]
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Survey identifies customer pain points when visiting retail outlets ST. LOUIS (September 23, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a survey exploring the main drivers that influence the customer experience when shopping at service providers’ retail stores, as well as its subsequent impact on […]
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Mayfield Fund Makes Significant Investment in Marketing Automation Leader SAN MATEO, CA (September 22, 2009) – www.marketo.com – Marketo, the revenue-focused marketing automation company, today announced the close of a Series C financing. The significant investment made by venture capital firm Mayfield Fund validates the company’s recent customer success and revenue growth. Mayfield is a […]
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