New Workbook from Marketing Automation Leader Marketo Turns Lead Nurturing Theory into Practice SAN MATEO, CA (August 04, 2009) – Marketo, the fastest growing provider of marketing automation and revenue-building best practices, today announced the online availability of The Definitive Guide to Lead Nurturing, a comprehensive Marketo workbook that delivers the practical advice and do-it-yourself […]
Expanding collaboration with Microsoft to make CRM application available for web developers on the Windows Web App Gallery CUPERTINO, Calif. (August 04, 2009) – SugarCRM, a world leading provider of commercial open source customer relationship management (CRM) software, announced today the availability of Sugar Community Edition on the Microsoft Web Platform, a Microsoft framework for […]
Solution enables Viet Nam Telecom to manage partners more efficiently and support new services ST. LOUIS (August 04, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Viet Nam Telecom National Company (VTN), a subsidiary of the Viet Nam Post and Telecommunications Group (VNPT), has deployed Amdocs products to […]
Austin , TX (August 03, 2009) – Sage North America announced today that Grant Howe, vice president (VP) of research & development for its Nonprofit Solutions business, will present a session on hosted solutions as part of NTEN’s ‘Best of NTC’ Webinar series at 2:00 p.m. EDT on Thursday, August 6. Howe previously presented on […]
Parature Customers Leverage Chat in Both Sales and Support Environments to Increase Customer Satisfaction and Generate Revenue Vienna, VA (July 30, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature Chat(TM) is empowering organizations across diverse industries to proactively initiate conversations with customers and prospects to increase customer satisfaction […]
Fifteen-Year Sales Veteran Brings Strong Record of Strategic Sales Management and Revenue Growth Vienna, VA (July 29, 2009) – Parature, a global leader in on-demand customer service software, announced today the appointment of Paul Ironside as Senior Vice President of Sales and Chief Customer Officer. Mr. Ironside, a Los Angeles native, brings more than fifteen […]
New Offerings Give Unprecedented Access to Performance Results, Deepen Marketoâ??s Commitment to Customer Success SAN MATEO, CA (July 28, 2009) – Marketo, the fastest growing provider of marketing automation and revenue-building best practices, today announced the launch of http://trust.marketo.com, a new system status web site that gives Marketo customers and prospects an unprecedented level of […]
hite Paper Explores the Importance of a Dynamic Support Experience Vienna, VA (July 28, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals within the gaming community insight into the importance of a dynamic support experience. The white […]
Easy Migration to Zoho CRM Gives Salesforce.com Users Robust Features at Affordable Prices PLEASANTON, Calif. (July 21, 2009) – Zoho today announced the Zwitch program for Salesforce.com, which lets Salesforce.com users easily migrate to Zoho CRM, the award-winning, affordable customer relationship management application for organizations that want to run their businesses online. With several users […]
Solution Gives SMBs Affordable, Full-Featured CRM + Email Integration PLEASANTON, Calif. (July 21, 2009) – Zoho today announced the Zoho Mail Add-on for Zoho CRM. For small and medium businesses (SMBs) and others using Zoho CRM, the new module provides affordable, full-featured integration of Zoho CRM and Zoho Mail. A video tour of the Zoho […]