Amdocs delivered service assurance solution upgrade on time, on budget, and ensured operational continuity ST. LOUIS (May 27, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced that SmartTrust, a leading Swedish provider of SIM and device management software for mobile operators worldwide, has upgraded its service assurance solution […]
– New Sales Application Helps Reps Visualize Buyer Activity and Needs â?? VIENNA, VA (May 26, 2009) – Eloqua, the category-defining leader in marketing automation, today unveiled Eloqua Prospect Profiler, a new CRM-based sales intelligence tool. This marks the first step in a march toward the next generation of marketing automation technology and a greater […]
Duke Chung to Speak on â??Software as a Service (SaaS) 2.0â? Panel Vienna, VA (May 22, 2009) – Parature, a global leader in on-demand customer service software, announced today that Parature CEO and President, Duke Chung will speak on the ‘Software as a Service (SaaS) 2.0’ panel at the MIT Enterprise Forum of New York […]
-Eloqua, the category-defining marketing automation leader, today announced that its Marketing Mastery program has been named a finalist for Best Marketing Campaign of the Year by American Business Awards, the nation’s premier business awards program. VIENNA, VA (May 21, 2009) – Eloqua, the category-defining marketing automation leader, today announced that its Marketing Mastery program has […]
Amdocs delivers rapid implementation, converting all MetroPCS customers onto Amdocs CES 7.5 in just nine monthsâ??on time and on budget DALLAS, TX and ST. LOUIS, MO (May 21, 2009) – MetroPCS Communications, Inc. (NYSE: PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service in the U.S., and Amdocs (NYSE: DOX), the leading provider […]
New products from Amdocs CES 7.5 and billing systems expansion will enhance customer experience ST. LOUIS (May 21, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Jupiter Telecommunications (J:COM), Japan’s largest multiple system and channel operator, has expanded its relationship with Amdocs with the selection of new products […]
Webinar Provides In-Depth Insight Into the Results of the â??2009 Service & Support Metrics Surveyâ?? Vienna, VA (May 21, 2009) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals in-depth industry insight and analysis into the results of the […]
Recent Poll Shows Solution One of the Most Used by Enterprises for Their Customer-Facing Knowledgebase Solution. Indianapolis, IN (May 20, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that the Consona Knowledge Management (KM) […]
Parature Customer Serviceâ?¢ Software Recognized for Outstanding Innovation Vienna, VA (May 20, 2009) – – Parature, a global leader in on-demand customer service software, announced today that Technology Marketing Corporation (TMC) has named Parature Customer Service(TM) software as a recipient of a 2008 Communications Solutions Product of the Year Award. Parature enables any organization to […]