Amdocs and Frost and Sullivan survey confirms that online customer interaction has never been more important, with service providers looking hard to find ways to cut costs, while still improving revenues ST. LOUIS (February 05, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced new enhancements to its CES […]
VimpelCom continues to standardize on Amdocs’ products across subsidiaries outside of Russia; Amdocs also delivers multiple customer management products on the same platform MOSCOW, Russia and ST. LOUIS, MO (February 03, 2009) – Vimpel-Communications (“VimpelCom”) (NYSE: VIP), a leading provider of communications services to approximately 60 million customers in Russia and in the Commonwealth of […]
RunCRM offers small to midsize businesses an easy-to-deploy, easy-to-use CRM solution to drive revenue and enhance sales and marketing effectiveness ALPHARETTA, GA (February 03, 2009) – RunE2E, a leader in customer relationship management (CRM) solutions, today announced it has become an SAP® channel partner authorized to resell the SAP Business All-in-One solutions to midsize companies […]
Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Delta Design, a Cohu company, (NASDAQ: COHU) is using Soffront CRM in their engineering department to effectively manage all software and hardware issues. Fremont, CA (February 02, 2009) – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that […]
Consona KM and CRM Suite Receive Industry Recognition for Product Excellence and Innovation. Indianapolis, IN (January 29, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that both its Consona Knowledge Management solution (formerly KNOVA) […]
Zoho today announced that its suite of online collaborative productivity applications won the â??Best Office Alternativeâ? category in the InfoWorld 2009 Technology of the Year Awards. PLEASANTON, Calif. (January 28, 2009) – Zoho today announced that its suite of online collaborative productivity applications won the “Best Office Alternative” category in the InfoWorld 2009 Technology of […]
With RenewForce, Salesforce.com Customers Move From Standalone SFA to Feature-Rich CRM and Leading SaaS Suite for ERP, CRM and Ecommerce San Mateo, CA (January 28, 2009) – NetSuite (NYSE: N), a leading vendor of on-demand, integrated business management software suites for mid-market enterprises and divisions of large companies, today announced the extension of the NetSuite […]
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Sonaecom, a leading Portuguese service provider, has expanded its use of Amdocs Cramer OSS (operations support systems) for fulfillment and resource management. Amdocs Cramer OSS is supporting Sonaecom’s xD ST. LOUIS (January 27, 2009) – Amdocs (NYSE: DOX), the leading provider of […]
White Paper Explores the Latest Techniques and Skills for Managing Challenging Customer Interactions Vienna, VA (January 26, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into appropriate skills and techniques for managing challenging customer interactions. The […]
Soffront® Software Inc., http://www.soffront.com, the leader of mid-market CRM software, today announced that Narus, Inc. (http://www.narus.com) is using Soffront CRM to enhance their product development process. Narus, Inc. (headquartered in Mountain View, California) is the leader in real-time tr Fremont, CA (January 26, 2009) – Soffront® Software Inc., http://www.soffront.com, the leader of mid-market CRM software, […]