DirectNET’s newly streamlined business processes keep pace with growth in company and enhance customer relationships Indianapolis, IN (July 29, 2008) – Consona CRM, a leading provider of total customer management solutions for the enterprise, today announced that DirectNET has achieved significant growth and efficiency after having implemented Onyx’s full suite of customer relationship management (CRM) […]
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Establish a Direct Connection between Parature Customer Service Software and Angel.comâ??s Interactive Voice Response (IVR) Software Vienna, VA (July 28, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals insight into the advantages of integrating their Parature Customer […]
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MP Securities Selects Parature as a Hot 100 Private Software Company Vienna, VA (July 22, 2008) – Parature, a global leader in on-demand customer service software, announced today that it has been selected as a Hot 100 private software company by JMP Securities’ software research team. JMP Securities, headquartered in San Francisco, CA, is a […]
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All AJAX-Powered Features Supported in New Firefox 3 Browser SAN MATEO, Calif. (July 22, 2008) – NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites for the mid-market enterprise business and divisions of large companies, today announced new capabilities for its flagship CRM product, NetSuite CRM+, featuring AJAX-powered workflows that […]
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Velaro, LivePerson, Pardot and Silverpop Extend NetSuite Business Application SAN MATEO, Calif. (July 22, 2008) – NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites for the mid-market enterprise business and divisions of large companies, today announced the latest product extensions to the NetSuite Business Operating System (NS-BOS) built by […]
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Industry Thought Leader Lori Jordan to Discuss Support Techniques to Increase Member Retention Vienna, VA (July 14, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering member service and support professionals tips and techniques for increased efficiency within their support teams. The webinar […]
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NVTC Hot Ticket Award Recognizes Parature for All-Star Management Team Vienna, VA (June 27, 2008) – Parature, a global leader in on-demand customer service software, announced today their recognition for ‘Hottest Management Team’ by the Northern Virginia Technology Council (NVTC) at their 2008 Hot Ticket Awards Party Wednesday, June 25th at the home of NVTC […]
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Dynamic Software Suite Enables Effective Streamlined Support â?? AMS Integration Vienna, VA (June 23, 2008) – Parature, a global leader in on-demand customer service software, announced today that the American Society for Training & Development (ASTD) has selected Parature Customer Service(TM) software to manage the service and support requests for members, as well as their […]
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White Paper Explores the Benefits of On-Demand Service and Support Software Vienna, VA (June 20, 2008) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into the benefits of Web-based support software. The white paper entitled “Improving Customer […]
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Customer Interaction Solutions and Communications Solutions Awards Showcase Outstanding Product Innovation and Improved CRM Practices for Customers CUPERTINO, CA (June 18, 2008) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, announced today that they are the recipient of Technology Marketing Corporation (TMC)’s Communications Solutions 2007 Product of the […]
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