The Global Leader in On-Demand Customer Service Software Partners with Worldwide Prepackaged Computer Support Content Provider Vienna, VA (March 10, 2008) – Parature, a global leader in on-demand customer service software, and KnowledgeBroker, Inc. (KBI), worldwide prepackaged computer support content provider, announced at the HDI Annual Conference and Expo 2008 that they have completed an […]
PrincetonOne one of the ten largest recruitment organizations in the USA, creates and implements innovative solutions for unmet recruitment and retention needs. PrincetonOne purchased Soffront’s Marketing Automation and Survey modules in July of 2007. “We were looking for a marketing automation solu Fremont, California (March 10, 2008) – Soffront® Software Inc., www.soffront.com, the leader of […]
Nineteen-Year Finance Veteran Brings Strong Record of Financial Operations, Acquisitions, and a Successful IPO Vienna, VA (March 07, 2008) – Parature, a global leader in on-demand customer service software, announced today the appointment of Robert Aldrich as Chief Financial Officer. Mr. Aldrich will be responsible for all Parature financial, administrative, and business operations. “Bob brings […]
Parature Recognized for Product Excellence By SIIA Vienna, VA (March 04, 2008) – Parature, a global leader in on-demand customer service software, announced today its inclusion in the 23rd Annual Codie Awards. The Codie Awards celebrate outstanding achievement and vision in the software, digital information and education technology industries. The 2008 Codie Awards will be […]
KNOVA Recognized as a Leader in KM Technology and Innovation Indianapolis, IN (March 04, 2008) – KNOVA , a Consona CRM solution and worldwide leader in service resolution and knowledge management (KM) solutions for the enterprise, today announced that KMWorld, the leading information provider serving the knowledge, document and content management systems market, has selected […]
White Paper Explores Five Things to Do to Get Promoted in Customer Support Vienna, VA (February 27, 2008) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service professionals insight into ascending the professional ladder in a service and support organization today. The […]
Conference Showcases the Most Promising Emerging Technology Firms in the Southeast Region Vienna, VA (February 26, 2008) – Parature, a global leader in on-demand customer service software, announced today that Parature VP of Marketing, Gary McNeil will present an overview of Parature and how Parature Customer Service(TM) software is revolutionizing the customer service industry at […]
SAN MATEO, Calif. (February 15, 2008) – NetSuite, Inc., the leader in on-demand business management software for small and mid-sized businesses, today announced that more than 1,500 ecommerce customers around the globe have standardized their ecommerce operations on NetSuite for a complete and powerful end-to-end solution. These ecommerce companies have grown their businesses exponentially, resulting […]
Parature Customer Serviceâ?¢ Software for Gaming Supports More than 50 Million Players the World Over Vienna, VA (February 14, 2008) – Parature, a global leader in on-demand customer service software, announced today that Mark Barlet, Parature Quality Assurance Manager will be speaking at the Game Developers Conference (GDC) Wednesday, February 20th at 4:00pm and Thursday, […]
MILWAUKEE (February 12, 2008) – Oncontact Software, the experts in mid-market customer relationship management (CRM), today released Oncontact Wireless, a solution enabling users to sync their Oncontact CRM application to mobile devices. Oncontact Wireless uses standard Web services to map and perform two-way data updates and configurable connections to and from wireless devices. Now, customers […]