Industry Expert Sheryl Kingstone to Discuss the Top Ten Mistakes Customer Support Teams Make and Provide Insight Into How They Can Be Avoided Vienna, VA (June 22, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today, that it will sponsor a free webinar offering customer support professionals tips […]
Industry Experts to Discuss Thought Provoking Industry Trends for Exceptional Customer Service Vienna, VA (June 21, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today, their sponsorship of the ‘Best Practices in Customer Support’ Webinar Series. The webinar series will be delivered by some of the industry’s leading […]
CRM Leader to Showcase Mobile Guest Response, Housekeeping Work Inspection Applications SEATTLE (June 21, 2007) – Diversified Computer Corp., maker of GuestWare, announced that it will showcase its guest response and housekeeping work inspection applications for Windows Mobile-powered handheld devices at HITEC. The demo will take place at the Microsoft Corp. booth (#409) and also […]
Former Microsoft Sales Executive to Foster Customer, Partner and Community Relations In Northeastern US, Europe CUPERTINO, Calif. (June 18, 2007) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the opening of its new Northeast regional office in New York. The company has tapped 15-year IT […]
The CPA Technology Advisor Scores NetSuite with Perfect 5 Stars in Small Business Accounting Review San Mateo, Calif., (June 17, 2007) – NetSuite, Inc., the leader in on-demand software suites for small and medium-sized businesses, today announced that NetSuite received a perfect 5-star rating for its NetSuite Small Business product offering in a detailed product […]
eBay Titanium PowerSeller Reduces Pre-Sale Customer Support Inquiries by 60% Vienna, VA (June 12, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that Dyscern, an eBay Titanium PowerSeller, has selected Parature Customer Support Software to manage their customer support needs. Located in Sterling, Virginia, Dyscern focuses on […]
Company is One of the Regions Top 50 Best Places to Work for Third Consecutive Year Vienna, VA (June 08, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today their recognition as one of the region’s best places to work by Washington Business Journal at their annual breakfast […]
Oncontact CRM 6.0 provides mid-market companies with an easy-to-use, advanced solution for building stronger business relationships- Cedarburg, Wis (June 05, 2007) – Oncontact Software today announced the release of Oncontact CRM 6.0, the industry’s first CRM software to update its graphical user interface and visual style to complement Microsoft Windows Vista operating system. Based on […]
Innovative Software-as-a-Service Provider and Technology Pioneer Team Up to Provide Exceptional Service Vienna, VA (May 31, 2007) – Parature, a global leader in on-demand customer support software, announced today that it has entered into a partnership with 3CLogic, provider of peer-to-peer (P2P) based IP telephony applications. Parature will provide the tracking component for this technology […]
Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Central Service Association (CSA) is improving collaboration and customer support using Soffront CRM. CSA, www.csa1.com, provides information technology services to public utilities throughout the Fremont, California (May 29, 2007) – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced […]