TOKYO and SAN MATEO, Calif. (May 25, 2006) – NetSuite Inc., the leader in on-demand business software suites, today unveiled a stunning new user interface as part of its NetSuite CRM and NetSuite CRM+ for Japan release. For the first time in a Software as a Service (SaaS) business application, NetSuite’s AJAX user interface moves […]
NetSuite CRM+ Fills the Gaps of Traditional CRM Applications by Adding Order Management, Partner Management and eCRM TOKYO and SAN MATEO, Calif. (May 25, 2006) – NetSuite, Inc., the leader in on-demand business software suites, today launched NetSuite CRM+ for Japan, the first hosted Customer Relationship Management (CRM) application that integrates order management, partner management, […]
Robust reporting, easy customization, continuous innovation just some benefits of switching to Parature McLean, VA (May 23, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that the company is offering current Talisma customers free data migration and professional services set-up when switching to Parature’s Customer Support Solution. Organizations seeking support […]
Featuring CTOs From athenahealth, TheStreet.com and SugarCRM Co-Founder Cupertino, CA (May 22, 2006) – SugarCRM today announced a May 25 interactive webcast titled “Commercial Open Source CRM: Transforming the Enterprise” that will cover the business advantages for implementing a hybrid proprietary and open source software model approach within an organization. Discussions include IT risk mitigation, […]
Findings Reveal Trends in Both Costs and Methods for How Large and Small Organizations Support Their Customers McLean, VA (May 22, 2006) – Parature, provider of award-winning, on demand customer support software, today unveiled the results of an in-depth nationwide survey of customer support professionals that revealed surprising trends associated with operating customer support organizations […]
Company Chosen by Mid-Atlantic Venture Association as One of the Hottest Companies in the D.C. Region McLean, VA (May 16, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that it was one of 37 companies selected from several hundred candidates to present at the exclusive Mid-Atlantic Venture Association (MAVA) Capital […]
Building Momentum for Commercial Open Source Applications Cupertino, CA (May 15, 2006) – SugarCRM Inc. announced today that it has doubled its commercial customer base in the last six months, attracting more than 600 paying customers since the first edition of its commercial open source customer relationship (CRM) software was released in September 2004. The […]
Support Professionals to Gain Valuable Insights and Best Practices from Successful Industry Peers McLean, VA (May 08, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that the company’s Nationwide Tour of Customer Support will be in Boston, Mass. on May 16, 2006 from 11:30 AM-1:30 PM at Maggiano’s Little Italy […]
Frank Piepiorra explains the vtiger CRM v.4.2 for beginners. Greenfield Park, NY (May 06, 2006) – The vtiger CRM manual is a step-by-step guide helping CRM users and administrators to understand the systems and to make sure their vtiger CRM installation provides the service that a sales organization would like to use. The purpose of […]
Company Rate Double the Average Business Self-Service Statistics McLean, VA (April 26, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that the company maintains a consistent 96% client self-service rate through the use of its own Web-based customer service software solution to assist customers. The average self-service rate for businesses […]