Category: Computer Software

SugarCRM Introduces Sugar Suite 4.0, Bringing Enterprise-Grade CRM to Companies of All Sizes

Customizable Reports and Dashboards Give Users Greater Visibility; Workflow Management and Access Control Streamline Business Processes USA (December 12, 2005) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the beta release of Sugar Suite Version 4.0, the fastest-growing CRM solution in the market today. Guided […]

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Florida State University Implements Parature’s Customer Support Solution in 10 Departments Across Campus

Parature Replaces BMC Remedy Product Due to Difficult Use and Costly Maintenance McLean, VA (December 05, 2005) – Parature, providers of award winning, on demand customer support software, announced today that Florida State University (FSU) has deployed Parature’s support solution in ten separate departments across its campus. FSU’s Enterprise Resource Planning (ERP) Department was the […]

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Parature Announces Winners of 2005 Customer Centric Awards

ATI Technologies and ANGEL Learning Recognized for Excellence in On Demand Customer Support McLean, VA (November 28, 2005) – Parature, a leading provider of award winning, on demand customer support software, today recognizes ATI Technologies, NASDAQ (ATYT), and ANGEL Learning as the winners of the 2005 Customer Centric Awards. The awards are presented to truly […]

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SugarCRM Generates Business Results and a Loyal Customer Base

Commercial open source model, flexible deployment options, ease-of-use and time-to-value are leading reasons for why more and more companies are choosing SugarCRM USA (November 28, 2005) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, continues to pioneer a new approach to producing and delivering CRM applications. Over […]

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HIGHER EDUCATION INSTITUTIONS IMPLEMENT NETSUITE FOR CRM

The Wharton School of the University of Pennsylvania and a Statewide College Access Program led by the University of North Carolina Among Institutions Standardized on NetSuite for CRM SAN MATEO, Calif. (November 13, 2005) – NetSuite, Inc., the leader in on-demand business management software for growing organizations, today announced that both the Wharton School and […]

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CenterStone Technologies Replaces RightNow’s Customer Service Software with Parature’s Customer Support and Help Desk Solution

Ease of use, workflow, user interface, customization listed as reasons for move to Parature McLean, VA (November 07, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced today that CenterStone Technologies has replaced RightNow Technologies Customer Service Software with Parature’s Customer Support Solution. After implementing RightNow’s products a year […]

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Parature 6 Customer Support and Help Desk Solution Unveiled at ParaFest ’05 Conference

CRM Solution Built on Microsoft .NET Framework Features Advanced Reporting, Security, Integration Capabilities McLean, VA (October 24, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced today the release of the Parature 6 Customer Support and Help Desk Solutions. This unified platform, developed entirely on the Microsoft .NET framework, […]

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SugarCRM Receives $18.77 Million in Series C

Investment Further Develops CRM Solution USA (October 12, 2005) – SugarCRM Inc. today announced that it has secured $18.77 million in Series C funding that will be used to continue development of Sugar Suite, its market-leading commercial open source customer relationship management (CRM) solution. The lead investor in the round is New Enterprise Associates (NEA), […]

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100th Project Posted on SugarForge and Announcing Developer Contest

Industry’s Largest Open Source CRM Community Now Has Over 2,000 Developers Cupertino, CA (October 06, 2005) – SugarCRM Inc. today announced the 100th extension to its Sugar Suite open source customer relationship management (CRM) platform and the launching of a developer contest with $2,500 in cash prizes at SugarForge.org, the online development forum for Sugar […]

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NETSUITE CRM+ FIRST SOLUTION TO SUPPORT SALES PLAN SLICED BY MULTIPLE QUOTAS, MULTIPLE FORECASTS

NetSuite Commissions Built-In to Complete Sales Lifecycle SAN MATEO, Calif. (October 06, 2005) – NetSuite, Inc., the leader in on-demand business management software for small and medium-sized businesses, today unveiled a set of new, advanced CRM+ features that allow for the tracking of multiple quotas and multiple forecasts, as well as the associated commission plans. […]

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