Category: Computer Software

Outtask, Inc. Provides 24×7 Support and Offers a Higher Level of Customer Support with Parature’s Complete On Demand Solution

McLean, VA (April 04, 2005) – Parature, a leading provider of award winning, on demand support software, announced today that Outtask, Inc., a provider of corporate travel and expense solutions, has selected Parature’s Customer Support Solution to support their growing customer base. Now serving customers in 84 countries worldwide, Outtask acknowledged the value of offering […]

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SugarCRM and Olliance Group announce partnership

Offering strategic open source consulting to SugarCRM customers Cupertino, CA (April 04, 2005) – SugarCRM Inc., the leading provider of open source CRM applications, announces a strategic partnership with the Olliance Group, a leading strategic open source consulting firm, to help SugarCRM clients understand the value of open source Customer Relationship Management solutions and incorporate […]

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Parasol IT Provides Multiple Channels of Customer Support with Parature’s Enterprise Edition

McLean, VA (March 28, 2005) – Parature, a leading provider of award winning on demand customer support software, announced today Parasol IT, a UK provider of web-based accounting services has selected Parature to support their expanding customer base. With an increase in sales came an increase in support requests, and it became clear to Parasol […]

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Webroot Utilizes Parature’s Customer Support Solution to Enhance Their End Users’ Experience

McLean, VA (March 21, 2005) – Parature, a leading provider of award winning, on demand customer support software, announced that Webroot Software, makers of Spy Sweeper and other privacy and protection solutions for Internet users, has chosen Parature’s Customer Support Solution to enhance their end users’ experience and provide self-service customer support channels. In July […]

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SugarCRM launches Sugarforge.org

An all-encompassing destination for real-time innovation and collaboration Cupertino, CA (March 14, 2005) – SugarCRM Inc. is proud to announce the establishment of SugarForge.org, the premiere destination for community collaboration on Sugar Suite extensions, modules, language packs and themes. SugarForge.org empowers the community to leverage the combined ideas of developers around the world, by offering […]

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Parature Names Lee Wang Vice President of Worldwide Sales

McLean, VA (March 07, 2005) – Parature, a leading provider of award winning on demand support software, announced today the appointment of Lee Wang as Vice President of Worldwide Sales. Lee will be responsible for accelerating Parature’s sales initiative, managing sales personnel, as well as diversifying sales efforts into new territories. “With over 200 clients […]

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Parature to Showcase Professional and Enterprise Editions at HDI 2005

HDI 2005 to Take Place March 6 – 10 in Las Vegas, Nevada McLean, VA (February 28, 2005) – Parature, a leading provider of award winning, on demand customer support software, will be a featured exhibitor at HDI 2005. The 16th Annual HDI Conference & Expo is the premier event for the service and support […]

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Diversified Computer Corp. Moves GuestWare Headquarters to Seattle’s Futuristic, High-Tech Fisher Plaza; Cites Increased Demand for Safe and Secure Data Hosting

Diversified Computer Corp. (DCC), maker of GuestWare, the lodging industry’s leading customer relationship management software, has moved its offices to Fisher Plaza, Seattle’s new high-tech office complex. SEATTLE (February 22, 2005) – Diversified Computer Corp. (DCC), maker of GuestWare, the lodging industry’s leading customer relationship management software, has moved its offices to Fisher Plaza, Seattle’s […]

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Indiana State University Selects Parature to Replace Remedy’s Technical Support Solution

McLean, VA (February 21, 2005) – Parature, a leading provider of award winning on demand support software, announced today that Indiana State University (ISU) has replaced Remedy with Parature’s Campus Support Solution. ISU’s Information Technology department is responsible for serving 11,200 students, 1,200 staff employees and 454 faculty members. As a Remedy customer for years […]

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SugarCRM Receives $5.75 Million in Series B Funding

Investment Reflects Rapid Growth of Firmââ?¬â?¢s Open Source CRM Platform Cupertino, CA (February 15, 2005) – SugarCRM Inc. today announced that it has secured $5.75 million in Series B funding for ongoing development of its open source customer relationship management (CRM) platform. The investors are Draper Fisher Jurvetson (DFJ), a Silicon Valley venture capital firm […]

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