Las Vegas’ Tropicana Resort and Casino, an 1,878-room property owned and operated by Phoenix-based Aztar Corp., added some five-star power to its guest services operations last week when it launched GuestWare, the lodging industry’s leading customer relationship management solution LAS VEGAS (August 31, 2004) – Las Vegas’ Tropicana Resort and Casino, an 1,878-room property owned […]
Tags: GuestWare
Reston, VA (August 28, 2004) – Parature, a leading provider of on demand support software, announced today the immediate availability of their eProduct module. eProduct, Parature’s eleventh module, allows users to easily manage their product workflow, and update their customers on product availability and delivery status on demand. eProduct expands Parature’s support offering, which includes […]
Tags: Parature
Reston, VA (August 23, 2004) – Parature, an innovator of on demand customer support software, today announced Office Depot has selected Parature to support the construction and remodeling efforts of new stores nationwide. Parature’s on demand support solution will be used to track inventory and systemic issues, as well as act as a communication tool […]
Tags: Parature
Reston, VA (August 20, 2004) – Parature, a leading provider of on-demand support software, announced today the members of their 2004 Product Advisory Board. This client lead advisory board consists of top technology leaders, such as Dr. Michael Barker of Florida State University, Hugh Reynolds of Havok, Ling Richardson of Webroot and Kevin Smith of […]
Tags: Parature
Open Source Applications Leader SugarCRM Releases Sugar Sales 1.1 Announces $2M in Series A Funding Cupertino, Calif. (August 02, 2004) – SugarCRM Inc., developer of the worldâEUR(TM)s fastest growing commercial open source customer relationship management application (CRM) today announced the immediate availability of Sugar.Sales 1.1 for worldwide download at www.sugarcrm.com. Sugar.Sales represents a new generation […]
Tags: SugarCRM
Reston, VA (August 01, 2004) – Parature, a leading provider of on demand support software, announced today that Florida State University (FSU) has replaced Remedy with Parature’s Campus Support Solution. FSU’s technical department, which serves 38,000+ students, realized that Remedy’s support software was becoming difficult to use and costly to maintain. Looking for an alternative, […]
Tags: Parature
Reston, VA (July 30, 2004) – Parature, a leader in online support software, today announced MusickEd.com has selected Parature’s Customer Support Solution over HEAT to create a place for musicians to have 24/7 access to MusickEd.com’s incredibly talented and knowledgeable faculty. Selecting Parature’s self-service web portal consisting of knowledge base references, download functionalities, trouble ticket […]
Tags: Parature
Reston, VA (June 30, 2004) – Parature, a leader in online support software, today announced it will host its first annual users conference, ParaFest. ParaFest will bring together over 2,000 of Parature users to network with each other, receive skilled and relevant training, learn from other client’s successes, hear about new Parature solution offerings and […]
Tags: Parature
The Most Complete Support Offering On The Market Today Reston, VA (May 27, 2004) – Offering the most complete solution in support automation, Parature, the leader in online support solutions, today announced the release of eAsset to its suite of support modules. eAsset expands Parature’s support offering, which includes contact management, trouble ticket, knowledge base, […]
Tags: Parature
Oncontact Software Honored For Fifth Consecutive Year CEDARBURG, WIS (May 10, 2004) – Oncontact Software Corporation, a leading provider of customer relationship management (CRM) solutions for mid-market companies, announced today that Technology Marketing Corporation (TMC(TM))’s Customer Inter@ction Solutions® magazine (www.cismag.com) has named Oncontact Software as a recipient of the CRM Excellence Award for 2004. Customer […]
Tags: Oncontact Software
