Amdocs showcases CES portfolio innovations at Hall 8, Stand 101; “Art of Convergence” student art competition pictures the future ST. LOUIS (February 21, 2012) – At Mobile World Congress in Barcelona next week, Amdocs (NYSE: DOX), the leading provider of customer experience systems, will showcase its full CES portfolio and demonstrate a range of new […]
New solution cuts planning and design time, optimizes configuration and reduces CAPEX to enable faster network monetization ST. LOUIS (February 20, 2012) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of Amdocs Single Click Network Rollout solution, an automated planning and design solution that enables service providers to […]
Solutions enable service providers to add new revenue streams and increase average revenue per user ST. LOUIS (February 01, 2012) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of two new solutions that enable service providers to quickly and cost-effectively enter the fast-growing connected devices market. Amdocs M2M […]
Amdocs receives Telecom Asia’s 2011 Readers’ Choice awards for quality of innovation and contribution to technology advancement ST. LOUIS (December 20, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been named “BSS Vendor of the Year” and “OSS Vendor of the Year” by Telecom Asia’s Readers’ […]
RightNow CX for Facebook and RightNow Mobile Now Includes Best-in-Class Natural Language Search Capabilities BOZEMAN, Mont. (November 30, 2011) – RightNow’s (NASDAQ: RNOW) latest release of RightNow CX, the customer experience suite, includes Intent Guide for Facebook and Mobile. “As more consumers interact with brands on Facebook and mobile devices, companies need a way to […]
Drive Better Leads and Sales from Online Events with Marketo SAN MATEO, Calif. (November 09, 2011) – Marketo, the fastest-growing provider of Revenue Performance Management (RPM) solutions, today announced it now integrates with Citrix® GoToWebinar®, the leading webinar solution for easy, do-it-yourself, cost-effective webinars for up to 1,000 attendees. The seamless integration empowers Marketo customers […]
New Service from RightNow Expands Capability of Twitter Platform to Provide Immediate Service to Twitter Users BOZEMAN, Mont. (October 25, 2011) – RightNow (NASDAQ:RNOW) delivers a new service, RightNow CX for Twitter, harnessing the power of Twitter to deliver better customer experiences. Twitter’s real-time information and conversation streams have seen tremendous adoption; now instead of […]
RightNow CX for Mobile Apps Transforms Traditional Customer Support by Embedding Full-Featured Service Into Mobile Apps BOZEMAN, Mont. (October 25, 2011) – RightNow (NASDAQ:RNOW) puts full-featured service into mobile applications, creating great experiences for end consumers and making it easy for brands to add service capabilities to any app. “As mobile devices grow and the […]
RightNow Powers Social and Mobile Customer Experience Solutions for Texas Tech RESTON, Va. (October 21, 2011) – University College at Texas Tech University uses RightNow CX, the customer experience suite, to power exceptional student experiences. RightNow (NASDAQ: RNOW) helps higher education organizations, such as University College, to actively implement programs that engage students via the […]
Shepherd to Drive Global Indirect Sales Growth, Helping to Increase Adoption of RightNow CX, the Customer Experience Suite BOZEMAN, Mont. (October 21, 2011) – RightNow® (NASDAQ:RNOW) has appointed Tom Shepherd as vice president, global indirect sales. Shepherd is responsible for driving the global strategy for indirect sales, strategic alliances and system integrators to expand RightNow’s […]