Results to be released on August 19, 2010, after the market close SAN FRANCISCO (August 06, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that its second quarter fiscal 2011 results will be released on Thursday, August 19, 2010, after the close of the market. The company will host a conference […]
Report highlights real-time responsiveness, mobile capabilities, and multichannel social computing among key trends in today’s leading customer service solutions SAN FRANCISCO (August 05, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced that Service Cloud 2 has been cited as a Leader in “The Forrester Wave™: CRM Suites Customer Service Solutions, […]
New White Paper Examines Social Media Trend and Offers Specific Guidance on Using it to Deliver Customer Support Better, Faster, Cheaper Indianapolis, IN (August 04, 2010) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, announced today the […]
BOZEMAN, Mont. (July 29, 2010) – Cloud-based customer experience solutions provider RightNow® (NASDAQ: RNOW) today announced speaking sessions at CRM Magazine’s CRM Evolution 2010 and Speech Technology Magazine’s SpeechTEK 2010, which are co-located at the New York Marriott Marquis, August 2-4, 2010. Notably, Greg Gianforte, CEO and founder of RightNow, will participate in the CRM […]
Open source software provider launches on-demand version of its popular vtiger CRM solution; features deliver significant capital and operational cost savings Sunnyvale, CA (July 28, 2010) – vtiger, a leading provider of open source customer relationship management (CRM) solutions, unveiled the cloud-based version of its popular tool: vtiger CRM On Demand. Unlike other cloud-based CRM […]
With Increased Use of Support Tools Such as Chat and Web Portals, Organizations Investing in the Regularity of Information Across All Channels are Seeing Higher Resolution and Retention Rates Indianapolis (July 27, 2010) – Consona Corporation, a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies […]
Former Best Buy Executive to Lead Center of Excellence for the RightNow Web Experience BOZEMAN, Mont. (July 22, 2010) – RightNow® (NASDAQ: RNOW) today announced the appointment of Brian Curran to vice president, web solutions. Curran is responsible for ensuring that RightNow clients receive the greatest possible value from the RightNow Web Experience solution. In […]
World’s largest social networking service selects world’s leading enterprise cloud for CRM SAN FRANCISCO (July 21, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced that Facebook (http://www.Facebook.com/facebook) has selected Salesforce CRM (http://www.salesforce.com/crm/sales-force-automation) to manage its fast-growing sales operations. Facebook Looks to the Cloud to Increase Sales Process Efficiency Facebook evaluated the […]
ST. LOUIS (July 21, 2010) – Amdocs (NYSE: DOX) today announced the largest Australian-owned online advertising and digital mapping business, Sensis, is using Amdocs to support and develop its customer relationship management, production and provisioning platform and other associated IT managed services. The new agreement will include application support, data-center services and additional managed services […]
Soffront Software, Inc. announced today that Printec Group is using Soffront CRM software to dramatically improve reporting, forecasting, and tracking of business data. Printec Group of Companies (www.printecgroup.com) is South East Europeâ??s leader in transaction automation. Fremont, California (July 13, 2010) – Soffront Software, Inc. announced today that Printec Group is using Soffront CRM software […]