SugarCRM recognized for its open, flexible and feature-rich CRM platform CUPERTINO, CA (August 25, 2009) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, announced today that the company was named the winner of CRM magazine’s 2009 Market Awards in the open source category for the second year in […]
Customer Service Software Suite Offers High Demand Advanced Mobile Technology to Reduce Customer Effort Vienna, VA (August 18, 2009) – Parature, a global leader in on-demand customer service software, announced today a mobile application for the iPhone. This application empowers customers to be proactive and engaged in their campuses, communities and organizations by providing access […]
ShipServ Achieves 100% ROI in Three Months; Zuora Increases Annual Contract Value by 460% SAN MATEO, CA (August 18, 2009) – www.marketo.com -Marketo, the fast growing provider of revenue-focused marketing automation, today announced a pair of client deployments that resulted in significant ROI from lead nurturing. ShipServ, the leading maritime e-marketplace, is using Marketo to […]
White Paper Explores a Fresh New Approach for Coaching Customer Service Professionals Vienna, VA (August 18, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals effective strategies for coaching their service teams to success. The white paper entitled […]
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Rogers Communications Inc., a diversified Canadian communications and media company, has upgraded its Amdocs customer management system to Amdocs CES 7.5. This deployment is the first step in a multi-year t ST. LOUIS (August 18, 2009) – Amdocs (NYSE: DOX), the leading […]
Soffront® Software Inc., the leader of mid-market CRM software, today announced that Leica Geosystems is using Soffront CRM companywide to improve efficiency and speed product development. Fremont, California (August 17, 2009) – Soffront® Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that Leica Geosystems is using Soffront CRM companywide to improve efficiency […]
Consortium for Service Innovation’s KCS Certification Program Celebrates Technology for Leading Service and Support Organizations Indiana (August 12, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that its Consona Knowledge Management Version 7.3 and […]
Leading Global Investment Manager Captures and Employs Comprehensive Customer Information with End-to-End Consona CRM Solution Indianapolis, IN (August 06, 2009) – Consona Corporation (Consona), a worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today announced that F&C Investments, an acknowledged world leader […]
Global Sponsors MySQL/Sun and Talend Join SugarCRM to Deliver One-Day, Intensive CRM Strategy and Product Education in Austin, Houston and Denver CUPERTINO, Calif. (August 05, 2009) – SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced three new dates and destinations for its 2009 CRM Acceleration Road Show. […]