Amdocs ChangingWorlds’ mobile portal technology and personalization capabilities help SMART to deliver differentiated mobile Internet experience ST. LOUIS (November 05, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that mobile service provider SMART Communications has deployed Amdocs ChangingWorlds’ software to support its Sandbox mobile social media service. Sandbox allows […]
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Atlanta , GA (November 03, 2009) – Sage North America, whose business management software and services are used by more than 2.9 million small and midsize businesses in the United States and Canada, announced today the finalists in its second annual Customer Awards Program. Seventeen companies in six categories are recognized as award finalists, with […]
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Eloqua SmartXchange Accelerates Deployment of Marketing Automation Programs, Helps Marketing Teams Standardize Global Campaigns and Processes USA (November 02, 2009) – Eloqua, the category-defining leader in marketing automation, today announced Eloqua SmartXchange, a new on-demand resource that gives marketers instant access to marketing best practices, programs and assets right within the Eloqua platform. SmartXchange, which […]
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Sage Honors North America Top Five Business Partners plus 44 Million Dollar Club Recipients Irvine , CA (October 30, 2009) – Sage North America announced today that Blytheco, LLC of Laguna Hills, CA has earned the Sage North America Business Partner of the Year Award for 2009. The Business Partner of the Year honor is […]
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Leading Analyst Firm Honors Eloqua for Starting “The Conversation” Vienna, VA (October 29, 2009) – Eloqua, the category-defining leader in marketing automation, was honored for its success with The Conversation with a Forrester Groundswell Award in the Business-to-Business Talking category. The third annual Forrester Groundswell Awards were announced this week at the Forrester Consumer Forum […]
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Leading SaaS Providers Partner in the Association and Nonprofit Market Vienna, VA (October 28, 2009) – Parature, a global leader in on-demand customer service software, announced today a referral partnership agreement with ThePort(TM) Network, social media solutions provider for associations and nonprofit organizations. Parature and ThePort Network, both software-as-a-service (SaaS) providers, have a significant focus […]
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New Generation of Consumers with Sky-High Expectations and Social Empowerment Requires A New Solution; RightNow Delivers with RightNow CX ; RightNow Also Makes CX Commitment, Raising the Bar for Cloud Vendors Everywhere Bozeman, Mont (October 27, 2009) – Today, RightNow (NASDAQ: RNOW) will kick off the first of its three global user conferences by announcing […]
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100% Native Force.com Sales Effectiveness Solution Extends Marketing Insight and Action to the Front Lines SAN MATEO, CA (October 27, 2009) – www.marketo.com -Marketo, the revenue-focused marketing automation company, today announced that Marketo Sales Insight, a 100% native Force.com application that helps sales understand, prioritize, and interact with the hottest leads and opportunities to close […]
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RightNow CX Boasts New Social Experience with Support Community, Innovation, Social Experience Designer and Cloud Monitor Bozeman, Mont (October 27, 2009) – Today RightNow announced RightNow November ’09, the first release of its customer experience suite RightNow CX. Designed to build loyalty and drive revenue through superior customer experiences across web, social and contact center […]
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Parature and Rosetta Stone Share the Same Customer Philosophy รข?? Listen and Become Better Vienna, VA (October 27, 2009) – Parature, a global leader in on-demand customer service software, announced today that Rosetta Stone Inc. (NYSE) , a leading provider of technology-based language learning solutions, selected Parature Customer Service(TM) software to efficiently manage their customer […]
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