Leading Companies Honored for B2B Marketing Excellence at Marketo User Summit 09 SAN MATEO, CA (October 06, 2009) – Marketo, the revenue-focused marketing automation company, today announced the winners of its inaugural Marketo Idol Showcase awards program. The Marketo Idol Showcase awards recognize B2B marketers that have demonstrated excellence, innovation and ingenuity in their use […]
CRM, Accounting and Communication Solutions Offered at an Affordable Price CUPERTINO, CA & SIOUX FALLS, SD (October 06, 2009) – DataSync, a leading provider of integrated small business software-as-a-service (SaaS) solutions, and SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced a strategic partnership to deliver an integrated […]
Amdocs’ Products Deliver Digital Content Settlement and Support for Mobile Application Developers SAN DIEGO, BASKING RIDGE, N.J., and ST. LOUIS (October 06, 2009) – From CTIA WIRELESS I.T. & Entertainment 2009®, Verizon Wireless said today it is working with Amdocs Interactive, a division of Amdocs (NYSE: DOX), the leading provider of customer experience systems, to […]
Service providers can evolve their corporate business models to bill enterprise and corporate customers for cloud-based services GENEVA (October 05, 2009) – At ITU TELECOM WORLD 2009, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced it is providing support for service providers that are delivering cloud-based services to their corporate and […]
Web-format briefing dispels the myths of todayâ??s economy and offers an insightful look at the trends affecting American business environments. REDMOND, Wash. (October 01, 2009) – Doom and gloom has played a constant theme in the backdrop of a worsening global economy since August of 2008. But despite rumors of hope and promise for a […]
Amdocs has won six new mediation projects and six additional customers have deployed Amdocs Mediation ST. LOUIS (September 29, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, continues to demonstrate its leadership in mediation with customer wins, deployments, and recognition by a leading analyst firm for strong market share. Global Uptake […]
SugarCRM Users are the First to Benefit from the Complete Integration of Skype and CRM to More Efficiently Manage and Track Daily Communications USA (September 28, 2009) – MyCRM GmbH, an open source and SaaS systems integrator, today released version 5.0 of MyCRM’s Call Manager for Skype for SugarCRM, the world’s most popular commercial open […]
White Paper Explores How Emotionally Engaging Customer Experiences Can Improve Customer Retention Vienna, VA (September 25, 2009) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals insight into customer emotion and how it relates to customer retention. The white […]
Survey identifies customer pain points when visiting retail outlets ST. LOUIS (September 23, 2009) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results of a survey exploring the main drivers that influence the customer experience when shopping at service providers’ retail stores, as well as its subsequent impact on […]