A survey conducted by marketing automation leader Eloqua at the recent Technology for Marketing & Advertising conference in London reveals that the vast majority of the marketing executives who attended believe that nurturing and converting sales inquiries into qualified leads is more important than VIENNA, VA (April 15, 2009) – A survey conducted by marketing […]
Parature Customer Serviceâ?¢ Software Recognized for Product Innovation Vienna, VA (April 15, 2009) – Parature, a global leader in on-demand customer service software, announced today that CRM magazine has named Parature a 2009 CRM Service Rising Star for recognizing the value of the small opportunities, as well as the large; for including the user in […]
Parature Customer Serviceâ?¢ Software Singled Out for Helping Clients Improve CRM Vienna, VA (April 14, 2009) – Parature, a global leader in on-demand customer service software, announced today that Technology Marketing Corporation (TMC)’s, www.tmcnet.com, Customer Interaction Solutions® magazine (www.cismag.com) has named Parature Customer Service(TM) software as a recipient of a 2009 CRM Excellence Award. Customer […]
Soffront Singled Out for Helping Clients Improve CRM Fremont, California (April 13, 2009) – Soffront announced today that Technology Marketing Corporation (TMC)’s, www.tmcnet.com, Customer Interaction Solutions® magazine (www.cismag.com) has named Soffront’s CRM as a recipient of a 2009 CRM Excellence Award. Customer Interaction Solutions has been the premier publication in the CRM, contact center and […]
Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has been selected by Clearwire Communications LLC, a subsidiary of Clearwire Corporation, for a multi-year agreement for the license and implementation of Amdocs CES 7.5 products and managed services ST. LOUIS (April 07, 2009) – Amdocs (NYSE: DOX), the leading provider […]
Parature Enables Leading Software Developer to Provide Efficient 24/7 Customer Support Vienna, VA (April 07, 2009) – Parature, a global leader in on-demand customer service software, announced today that Sigmetrix has selected Parature Customer Service(TM) software to efficiently manage their customer service and support. Sigmetrix is the leader in providing precise, easy-to-use mechanical variation analysis […]
Acquisition Strengthens Consona’s Service and Support Automation Product Leadership. Indianapolis, IN (April 06, 2009) – Consona Corporation, a privately held company jointly owned by Battery Ventures VI LP and Thoma Bravo LLC and worldwide leader in providing customer relationship management (CRM) and enterprise resource planning (ERP) software and services for companies of all sizes, today […]
Parature Opens United Kingdom Office Located in Reading, Berkshire Vienna, VA (April 03, 2009) – Parature, a global leader in on-demand customer service software, announced today the opening of its United Kingdom office in Reading, Berkshire to serve its European customers and prospects. Parature has a significant number of customers in Europe representing many industries […]
GET can now offer digital TV services to third-party service operators from different networks, allowing GET to gain new customers and new revenues WASHINGTON, D.C. (April 02, 2009) – Amdocs (NYSE: DOX) the leading provider of customer experience systems, announced that GET, Norway’s leading provider of voice, data and digital TV services, has deployed the […]