White Paper Explores the Benefits of On-Demand Support Software in MMOG Communities Vienna, VA (September 10, 2008) – Parature, a global leader in on-demand customer service software, announced today the release of a free white paper offering customer service and support professionals, within the massively multi-player online gaming (MMOG) and virtual world markets, insight into […]
Web based CRM and hosted Small Business CRM Software – Small business CRM software for medium and small businesses from Soleran. N/A (September 06, 2008) – eSalesTrack is a leading On Demand Customer Relationship Management (CRM) software from Soleran to fulfill small to medium business (SMB) CRM needs. What is eSalesTrack? eSalesTrack is a hosted […]
AJAX-Powered Features in NetSuite’s CRM, Ecommerce and Accounting Software Suite and OpenAir Professional Services Automation Optimized with Google Chrome Browser SAN MATEO, Calif. (September 05, 2008) – NetSuite Inc. (NYSE: N), a leading vendor of on-demand, integrated business management software suites for mid-market enterprises and divisions of large companies, today announced its support for the […]
NetSuite announces its support for the Google Chrome Browser, a new open source browser intended to make the Web faster, safer, and easier. As the first business application with native support for iPhone and Firefox 3.0 (announced in July), NetSuite continues to focus on innovation around the lates San Mateo, CA (September 05, 2008) – […]
Industry Thought Leaders to Gather in Las Vegas for ParaFest â??09 to Learn Industry Best Practices and Discuss Trends in Customer Service and Support Vienna, VA (August 29, 2008) – Parature, a global leader in on-demand customer service software, announced today that their fifth annual users’ conference, ParaFest ’09 will be held April 28 – […]
Industry Expert Chip Gliedman to Discuss the New Multi-Channel Environment for Support Vienna, VA (August 28, 2008) – Parature, a global leader in on-demand customer service software, announced today that it will sponsor a free webinar offering customer service and support professionals insight into the evolution of multi-channel support. The webinar entitled “e-Service is Dead […]
Delivers Enhanced Enterprise Reporting and Wireless Features SugarCRM’s user base consists of over 400,000 users on 50,000 installations in 195 countries. Cupertino, Calif. (August 27, 2008) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.1, which includes new reporting and […]
Dynamic Software Suite Enables Efficient Employee Support Vienna, VA (August 26, 2008) – Parature, a global leader in on-demand customer service software, announced today that Planned Parenthood Southeastern Pennsylvania (PPSP) has selected Parature Customer Service(TM) software to manage the IT service and support requests for their organization, as well as a new collaborative organization, BetterHealth. […]
2008 Honor is KNOVAâ??s Sixth, Underscoring Suiteâ??s Unmatched Customer Satisfaction and Value. Indianapolis, IN (August 26, 2008) – KNOVA, a Consona CRM solution and worldwide leader in service resolution and knowledge management solutions for the enterprise, today announced that KNOVA Version 7.2 has been named to KMWorld’s Trend-Setting Products. KMWorld, the leading information provider serving […]
Business, Personal Users Get Central Repository for Published Content in Zoho Apps PLEASANTON, Calif. (August 21, 2008) – Zoho today announced Zoho Share, a central repository that aggregates and lists all business and personal user content published in Zoho Show presentations, Zoho Sheet spreadsheets, and Zoho Writer documents and PDFs. A video tour of Zoho […]