KNOVA Chosen for Patented Search Technologies and Ability to Support Yaleâ??s ITIL Initiative Indianapolis, IN (January 03, 2008) – KNOVA, a Consona(TM) CRM solution and worldwide leader in service resolution and knowledge management solutions for the enterprise, today announced that Yale University will implement the KNOVA knowledge management solution as part of an overall effort […]
Vienna, VA (December 28, 2007) – – Parature, a global leader in on-demand customer support and help desk software, announced today that Mr. Duke Chung, Parature CEO and President has been elected to the Board of Monte Jade Science & Technology Association of Greater Washington, DC. Mr. Chung will serve for a three year term […]
Praised by Industry Experts, Sugar 5.0 positions company for continued growth Landmark Release Downloaded and Tested Over 30,000 Times by Community Members Cupertino, CA (December 17, 2007) – SugarCRM Inc., the world’s leading provider of commercial open source customer relationship management (CRM) software, today announced the general availability of Sugar 5.0, the fastest-growing CRM solution […]
N/A (December 12, 2007) – Oncontact Software todaylaunched an interactiveWeb site that is designedto promote the newestversion of the company’sCRM software, which wasreleased in late November. The newlydesigned Web site includes an onlinedemonstration of the software, whichhighlights what Oncontact calls thesolution’s “run with it” functionality —giving users the same look, feel, andfunctionality, regardless of whetherthey […]
SugarCRM powers sales and marketing for industry-leading organization; second quarter sales increase by 400% CUPERTINO, CA (December 10, 2007) – SugarCRM today announced that SugarCRM customer Power Efficiency Corporation was awarded the ‘Energy Sales Organization of the Year’ at the Selling Power Sales Excellence Awards in Las Vegas on December 6th. The awards were jointly […]
Parature Software Honored for Outstanding Innovation Vienna, VA (December 10, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that they have received a 2007 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices […]
Parature Fall â??07 is Embraced by Customers All Over the Globe in the Industryâ??s Most Highly Anticipated Product Release Vienna, VA (December 03, 2007) – Parature, a global leader in on-demand customer support and help desk software, today announced the launch of Parature Fall ’07, the latest version of its award winning customer support software. […]
MILWAUKEE (November 30, 2007) – Oncontact Software today released Oncontact CRM 6.1 Web, theindustry’s first customer relationship management (CRM) solution that allows users to access data viathe Web, network and synchronization. For the first time, customers have a consistent user experienceand feature set no matter how they wish to access their CRM system. With all […]
Integrated Software Suite Provides Ability to Manage and Prioritize Internal and External Support Requests Vienna, VA (November 29, 2007) – Parature, a global leader in on-demand customer support and help desk software, announced today that the American Institute of Chemical Engineers (AIChE) has selected Parature Support Software for Associations to manage the support needs of […]
N/A (November 29, 2007) – Oncontact Software (News – Alert) has released Oncontact CRM 6.1 Web, a customer relationship management (CRM) product thatallows users to access data via the Web, network and synchronization.The product gives customers “a consistent user experience feature set no matter how they wish to access their CRM system,”Oncontact officials say.“CRM users […]