Higher Percentage of Profit on Support Revenues Due to Streamlined Processes, Increased Efficiency, Productivity McLean, VA (July 20, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that BuilderMT, the nation’s leading provider of production management software for residential homebuilders, has implemented Parature’s Customer Support Solution and raised their customer satisfaction […]
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Featuring the 451 Group’s Martin Schneider in conversation with Microsoft’s Bill Hilf and SugarCRM’s John Roberts Cupertino, CA (July 19, 2006) – SugarCRM today announced a July 26 interactive webcast titled ” SugarCRM and Microsoft: Delivering Interoperability for Customers” that will detail the results of a technical collaboration between the two companies. The one-hour webcast […]
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Another Subsidiary of the Carphone Warehouse Group Turns to NetSuite to Grow Company LONDON and SAN MATEO, Calif. (July 12, 2006) – NetSuite, Inc., the leader in on-demand business software suites, today announced that Business Solutions from The Carphone Warehouse, a wholly owned subsidiary of £3 billion giant The Carphone Warehouse Group (a UK FTSE […]
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Easy-to-Use Software Powers 24×7 Assistance for Higher Education Students, Faculty and Staff. McLean, VA (July 10, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that the company will be showcasing its Campus Support Solution at the WebCT IMPACT 2006 user conference being hosted July 10-14, 2006 at the Sheraton Chicago […]
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Series A Financing from Valhalla Partners and Sierra Ventures McLean, VA (July 03, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that the company has successfully completed a Series A financing for $13.5 million. This oversubscribed round includes Vienna, Va.-based Valhalla Partners, and Menlo Park, Calif.-based Sierra Ventures, both private […]
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JasperReports is the First Featured Solution on SugarExchange, the new SugarCRM marketplace beta website SAN FRANCISCO (June 26, 2006) – JasperSoft Corporation, the leader in open source business intelligence, today announced JasperReports for SugarCRM, the first open source reporting engine for the SugarCRM Sugar Suite. The new solution, available for download on SugarExchange at http://www.sugarexchange.com, […]
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Parature Third Annual User Conference to be Held November 5-7, 2006 in Washington, DC McLean, VA (June 26, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that their third annual user conference, ParaFest ’06, will feature Sheryl Kingstone, Director of Customer Strategies, Yankee Group, and Kirk Weisler, expert help desk […]
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Minerva Networks Tracks Support Interactions, Incorporates Self-Service and Manages Service Quality McLean, VA (June 13, 2006) – Parature, provider of award-winning, on demand customer support software, announced today that Minerva Networks, a leading supplier of products and services delivering television and video services over broadband IP networks, has incorporated client self-service and is managing their […]
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Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced the release of Soffront CRM version 8.6. The latest release adds considerable enhancements including increased marketing and sales capabilities, improved customer support functionalities, enhanced automat Fremont, California (May 31, 2006) – Soffront® Software Inc., www.soffront.com, a leading provider of CRM software, today announced […]
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Soffront Software announced today that Technology Marketing Corporation (TMC®)â??s Customer Interaction Solutions® magazine (www.cismag.com) has named Soffront CRM as a recipient of a CRM Excellence Award for 2006. Customer Interaction Solutions® has been the premier publication in the CRM, call Fremont, Calif. (May 30, 2006) – Soffront Software announced today that Technology Marketing Corporation (TMC®)’s […]
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