Category: Technology

GuestWare, Mintek Mobile Data Solutions Form Strategic Alliance; Agreement Allows Both to Coordinate Sales, Marketing and Development Efforts

Mintek Mobile Data Solutions, Dunedin, Fla., and Seattle-based Diversified Computer Corp. (DCC), maker of GuestWare, have formed a strategic alliance that will enable the two companies to focus on their core competencies while coordinating sales, marketing and development efforts. SEATTLE (September 16, 2004) – Mintek Mobile Data Solutions, Dunedin, Fla., and Seattle-based Diversified Computer Corp. […]

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Announcing Sugar Sales Professional

Open Source Applications Leader SugarCRM Debuts Sugar Sales Professional CUPERTINO, CA (September 13, 2004) – âEUR” SugarCRM Inc., developer of Sugar Sales, the worldâEUR(TM)s fastest growing commercial open source Customer Relationship Management (CRM) application built on pure LAMP (Linux, Apache, MySQL, PHP) environments, announced it is ready to help companies reach the full potential of […]

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Las Vegas’ Tropicana Resort and Casino Goes ‘Live’ With GuestWare; Sister Hotel in Atlantic City Touts CRM Software’s Benefits

Las Vegas’ Tropicana Resort and Casino, an 1,878-room property owned and operated by Phoenix-based Aztar Corp., added some five-star power to its guest services operations last week when it launched GuestWare, the lodging industry’s leading customer relationship management solution LAS VEGAS (August 31, 2004) – Las Vegas’ Tropicana Resort and Casino, an 1,878-room property owned […]

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Parature Adds eProduct to Its Suite of Integrated On Demand Support Modules

Reston, VA (August 28, 2004) – Parature, a leading provider of on demand support software, announced today the immediate availability of their eProduct module. eProduct, Parature’s eleventh module, allows users to easily manage their product workflow, and update their customers on product availability and delivery status on demand. eProduct expands Parature’s support offering, which includes […]

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Office Depot Supports Construction of New Stores with Parature’s On Demand Support Solution

Reston, VA (August 23, 2004) – Parature, an innovator of on demand customer support software, today announced Office Depot has selected Parature to support the construction and remodeling efforts of new stores nationwide. Parature’s on demand support solution will be used to track inventory and systemic issues, as well as act as a communication tool […]

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Parature Announces 2004 Product Advisory Board

Reston, VA (August 20, 2004) – Parature, a leading provider of on-demand support software, announced today the members of their 2004 Product Advisory Board. This client lead advisory board consists of top technology leaders, such as Dr. Michael Barker of Florida State University, Hugh Reynolds of Havok, Ling Richardson of Webroot and Kevin Smith of […]

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2 August 2004: Sugar Sales 1.1 and SugarCRM Funding

Open Source Applications Leader SugarCRM Releases Sugar Sales 1.1 Announces $2M in Series A Funding Cupertino, Calif. (August 02, 2004) – SugarCRM Inc., developer of the worldâEUR(TM)s fastest growing commercial open source customer relationship management application (CRM) today announced the immediate availability of Sugar.Sales 1.1 for worldwide download at www.sugarcrm.com. Sugar.Sales represents a new generation […]

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Florida State University Chooses Parature to Replace Remedy’s Technical Support Solution

Reston, VA (August 01, 2004) – Parature, a leading provider of on demand support software, announced today that Florida State University (FSU) has replaced Remedy with Parature’s Campus Support Solution. FSU’s technical department, which serves 38,000+ students, realized that Remedy’s support software was becoming difficult to use and costly to maintain. Looking for an alternative, […]

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MusickEd.com Chooses Parature Over HEAT

Reston, VA (July 30, 2004) – Parature, a leader in online support software, today announced MusickEd.com has selected Parature’s Customer Support Solution over HEAT to create a place for musicians to have 24/7 access to MusickEd.com’s incredibly talented and knowledgeable faculty. Selecting Parature’s self-service web portal consisting of knowledge base references, download functionalities, trouble ticket […]

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Parature To Host First Annual Users Conference, ParaFest!

Reston, VA (June 30, 2004) – Parature, a leader in online support software, today announced it will host its first annual users conference, ParaFest. ParaFest will bring together over 2,000 of Parature users to network with each other, receive skilled and relevant training, learn from other client’s successes, hear about new Parature solution offerings and […]

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