The Most Complete Support Offering On The Market Today Reston, VA (May 27, 2004) – Offering the most complete solution in support automation, Parature, the leader in online support solutions, today announced the release of eAsset to its suite of support modules. eAsset expands Parature’s support offering, which includes contact management, trouble ticket, knowledge base, […]
Oncontact Software Honored For Fifth Consecutive Year CEDARBURG, WIS (May 10, 2004) – Oncontact Software Corporation, a leading provider of customer relationship management (CRM) solutions for mid-market companies, announced today that Technology Marketing Corporation (TMC(TM))’s Customer Inter@ction Solutions® magazine (www.cismag.com) has named Oncontact Software as a recipient of the CRM Excellence Award for 2004. Customer […]
Continuing Their High Level of Customer Service CyberLearning Labs Selects Parature Reston, VA (April 26, 2004) – Parature, a leader in online support software, today announced CyberLearning Labs, developer of the ANGEL Learning Management System used by schools and organizations to support teaching and learning, has selected Parature as its customer support solution. Since signing […]
Selecting a Hosted Support Solution, East Carolina University Implements Their Robust Parature Solution in Two Weeks Reston, VA (March 29, 2004) – Parature, a leader in online support software, today announced East Carolina University (ECU), a public university serving 22,000+ students, has selected Parature’s hosted customer service software as its support interface for their mission […]
Looking for a hosted support solution Florida Atlantic University Selects Parature Reston, VA (February 23, 2004) – Parature, a leader in online support software, today announced Florida Atlantic University (FAU), a public university serving 25,000+ students across South Florida, has selected Parature as its support interface for their Blackboard application. As a result of using […]
New Survey Tool Adds Another Communication Avenue Parature Provides for Supporting End Users Reston, VA (January 29, 2004) – Deepening the experience of the end user, Parature, the leader in online support software, today announced the release of eSurvey to its suite of support modules. eSurvey broadens Parature’s support suite, which includes contact management, trouble […]
Increased Hiring Deepens Parature’s Commitment to Delivering Excellent Customer Support McLean, VA (January 11, 2004) – Parature, a leading provider of on demand support software, announced today that it has expanded its global services and support group by 30% to continue delivering comprehensive customer support for its growing client base. With this announcement, Parature’s client […]
Searching For a Solution That Would More Efficiently and Effectively Respond and Track Customer Support Issues, CreateHope Selects Parature Reston, VA (November 25, 2003) – Parature, a leader in online support software, today announced CreateHope, a national philanthropy administration software company, is supporting over 450,000 professionals in their philanthropy efforts on Parature 5. CreateHope has […]
Parature gets primed for continuous rapid growth Reston, VA (October 16, 2003) – Parature, a leader in online support software, today announced the addition of Cynthia Ogle as Director of Marketing. Ogle joins Parature from Edison Venture Fund, where she was the Business Development Manager responsible for proactively prospecting investment opportunities. She was with Edison […]
First and only midmarket UK CRM product with commission management and order management including automatic VAT calculation LONDON (October 09, 2003) – NetSuite Inc. (formerly NetLedger, Inc.) today announced the UK availability of its award-winning business applications, Oracle Small Business Suite and its mid-market counterpart NetSuite. Chief among many UK “first and only” features is […]