Purchase uniquely positions Amdocs to offer pre-integrated charging and policy management solutions to enhance service provider data offerings ST. LOUIS (August 17, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it has completed the acquisition of Bridgewater Systems Corporation (TSX: BWC) (“Bridgewater”), a publicly held provider of policy […]
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Rapid deployment of Amdocs’ software for real-time charging, customer care and value-added services will enable PrimeTel to secure leading foothold as market opens to new entrants ST. LOUIS (February 15, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that Cyprus’ PrimeTel PLC has deployed the Amdocs Compact Convergence software […]
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Amdocs Survey: Getting Smarter About SmartphonesService providers face higher costs to support smartphone users, according to global survey; New support tools, diagnostics for call center agents can help meet challenge BARCELONA, Spain (February 14, 2011) – At Mobile World Congress 2011, Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the results […]
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Amdocs software and services will provide operational and business support systems to enhance the customer experience via customer-care and retail channels ST. LOUIS (January 25, 2011) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that U.S. Cellular has selected the Amdocs CES 8 product suite for its end-to-end business transformation […]
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SAN FRANCISCO (January 18, 2011) – Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced the appointment of Matt Miszewski as senior vice president, Global Public Sector. At salesforce.com, Miszewski reports to Hilarie Koplow-McAdams, executive vice president of sales, salesforce.com. In his new role, Miszewski will lead salesforce.com’s global public sector initiatives to […]
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Upgrade to Amdocs CES – Mediation 8 allows mobile provider to support growth of data usage while reducing hardware cost ST. LOUIS (December 22, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, announced today that Pelephone Communications, Ltd., an Israeli mobile service provider, has upgraded its systems to Amdocs Mediation 8 […]
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LONDON (November 24, 2010) – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced the appointment of JP Rangaswami to the newly created position of Chief Scientist. At salesforce.com, Rangaswami reports to Marc Benioff, chairman and CEO, salesforce.com. In his new role, Rangaswami will help European customers think about innovative ways to use the […]
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Native iPhone Application Part of the New Enhancements to Sugar 6 CUPERTINO, Calif. (November 23, 2010) – SugarCRM, the world’s fastest growing customer relationship management (CRM) company, extends its mobile CRM leadership position with its new native iPhone application, made generally available today as part of the latest enhancement to Sugar 6 Tweet this: SugarCRM […]
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75 percent of wireless service providers cite end-to-end quality of service design as a top challenge; Network expansion underway ST. LOUIS (November 11, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, today released the results of a survey that outlines the scale and significance of the data capacity crunch for mobile […]
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Partnership will help mobile service providers improve the prepaid user experience CHICAGO (October 19, 2010) – Amdocs (NYSE: DOX), the leading provider of customer experience systems, and Vesta Corporation, a global pioneer in electronic payment solutions, today announced a partnership agreement to help mobile service providers improve the customer experience for prepaid users. Under the […]
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