The Siebel CRM Professional Edition 7.8 is an on-premise CRM solution for SMBs that integrates seamlessly with desktop and web applications. It provides call center functionality by integrating with the hosted contact center offered by Siebel. The edition 7.8 also integrates with Microsoft SharePoint and connects to Microsoft Exchange and Outlook.
You know that you would like to implement sales force automation into your environment, but you also know there are a number of different solutions available in the market. How do you make the selection that is the right fit for your company? One source you can turn to is independent research firm, Gartner and […]
Microsoft Dynamics CRM provider, PowerObjects, has announced it has achieved the Gold competency level for its Customer Relationship Management (CRM) offerings as part of the Microsoft Partner Network program, which launched in November of 2010. This designation recognizes PowerObjects’ expertise in CRM and a commitment to the CRM solution area. The company is one of […]
A Campus Management Corp. company, Talisma Corporation, has announced plans to showcase the Talisma CRM at the British Education and Training Technology (BETT) show next week. This comprehensive CRM software suite is designed specifically for higher education. More than 1,700 educational campuses throughout the world already benefit from Campus Management software. Educational institutions such as […]
Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it […]
At its annual financial analyst meeting today, Microsoft announced its ambitious future plans for dominating technology markets and cloud computing. Specifically, Kevin Turner, Microsoft’s Chief Operating Officer, outlined a four-point plan to the 200-odd financial analysts for increasing profits: 1. Cloud computing – Emphatically and repetitively, we have heard Microsoft say they are “all in” […]
Really Simple Solutions, the UK’s largest hosted CRM provider, released an email marketing tool last week: DribbleMail. The product is available through integration with Really Simple’s on-demand CRM service, and allows direct mail marketers to efficiently plan and execute email marketing campaigns. Like many of the enterprise software add-ons released recently, DribbleMail is an SaaS […]